TrakCare IT Applications Support – 1st Line

NHS Scotland; Aberdeen; On-site; ZAR 703,000 - 765,000; Full time

Job summary

NHS Scotland is seeking an enthusiastic and motivated individual to join our IT Applications Support Team in Aberdeen. You will provide first line support for the Trakcare (PMS) system used across a large user base and assist with admin duties for the team.

Candidates should have Higher level IT/Admin qualifications and advanced Microsoft Office skills; knowledge of NHS clinical systems is advantageous. Interviews to be held on 03/12/26.

Qualifications

• Candidates should be qualified to a minimum of Higher level in relevant IT or Admin subjects.
• Experience using Microsoft Office products to an advanced level.
• A working knowledge of Clinical systems used within the NHS would be advantageous.

Responsibilities

• Provide first line support for the Trakcare (PMS) system and some admin support for the team.
• Demonstrate good communication skills and the ability to work under pressure as part of a team.
• Support over 12,000 Trakcare users across NHS Grampian, NHS Orkney & NHS Shetland.

Skills

Communication skills

Teamwork under pressure

Microsoft Office advanced

Education

Higher level IT/Admin subjects

Job description

NHS Scotland is seeking an enthusiastic and motivated individual to join our IT Applications Support Team in Aberdeen. You will provide first line support for the Trakcare (PMS) system used across a large user base and assist with admin duties for the team.

Candidates should have Higher level IT/Admin qualifications and advanced Microsoft Office skills; knowledge of NHS clinical systems is advantageous. Interviews to be held on 03/12/26.