Training & Skills Development Administrator

Empact Group; Cape Town; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Empact Group Southern Africa is seeking a proactive Training Administrator to join the WC team. The role focuses on coordinating daily training events, maintaining filing systems, and providing admin support to the Regional Coordinator, Facilitators and Assessors.

It requires knowledge of Skills Development administration and strong organisational skills. The successful candidate will manage learner queries, coordinate food breaks, and assist with report preparation while ensuring compliance

Qualifications

• Knowledge/experience in Skills Development administration - essential.
• 2 years previous experience in administration equivalent role.
• Strong computer literacy skills (Microsoft Office).
• Strong administration skills.
• Learner Management System knowledge – advantageous.
• Planning, organising & time management skills.
• Customer service skills and communication skills.
• Good phone etiquette.
• Liaise with stakeholders in accordance too mandate.
• Self-motivated and able to adapt to changing environment.
• Work well under pressure.

Responsibilities

• Coordinate daily training events: Welcome learners, Coordinate tea and lunch breaks, Assist/deal with learner queries, Answering phone calls.
• Maintaining and updating manual and computerised filing and registration systems.
• Booking external training and admin related tasks.
• Assist in compiling and preparing reports and documents related to skills development/training activities.
• Provide administration support to the Regional Coordinator, Facilitators, Assessors and Moderators.
• Assist with Learnership administration.
• Assist with any other Skills Development administration (mandatory grant submissions, BBBEE reporting, etc.).
• Prep administrative documents as per the QMS requirements.
• File relevant documentation, attendance registers, day to day training and other documents related to training.
• Assisting in screening CVs and interviewing employed and unemployed learners for SETA funded Learnerships/Interventions.
• Assist/register learners on SETA systems. Comply with SETA QA requirements

Skills

Skills Development administration

Administration experience

Microsoft Office

Customer service

Communication skills

Time management

Tools

Learner Management System

Job description

Empact Group Southern Africa is seeking a proactive Training Administrator to join the WC team. The role focuses on coordinating daily training events, maintaining filing systems, and providing admin support to the Regional Coordinator, Facilitators and Assessors.

It requires knowledge of Skills Development administration and strong organisational skills. The successful candidate will manage learner queries, coordinate food breaks, and assist with report preparation while ensuring compliance