Training Administrator

Empact Group; Wes-Kaap; On-site; ZAR 180,000 - 250,000; Full time

Job summary

Empact Group Southern Africa is seeking a proactive Training Administrator to support the P&D department with comprehensive administrative duties for the Training Department. You will help run daily training events, maintain records, and liaise with stakeholders to ensure smooth delivery of learnerships and related activities.

The role requires hands-on administration experience, strong computer literacy, and knowledge of Skills Development administration.

Qualifications

• Knowledge/experience in Skills Development administration - essential
• 2 years' administration experience in an equivalent role
• Strong computer literacy skills (Microsoft Office)
• Planning, organising & time management skills
• Learner Management System knowledge – advantageous

Responsibilities

• Coordinate daily training events: welcome learners, coordinate tea and lunch breaks, assist/deal with learner queries, answering phone calls
• Maintaining and updating manual and computerised filing and registration systems
• Booking external training and admin related tasks
• Assist in compiling and preparing reports and documents related to skills development/training activities
• Provide administration support to the Regional Coordinator, Facilitators, Assessors and Moderators
• Assist with Learnership administration
• Assist with any other Skills Development administration (mandatory grant submissions, BBBEE reporting, etc.)
• Prep administrative documents as per the QMS requirements
• File relevant documentation, attendance registers, day to day training and other documents related to training.
• Assisting in screening CVs and interviewing employed and unemployed learners for SETA funded Learnerships/Interventions
• Assist/register learners on SETA systems. Comply with SETA QA requirements

Skills

Skills Development administration

Administration experience

MS Office

Stakeholder liaison

Planning & time management

Customer service

_phone etiquette

Self-motivated

Adapt to change

Tools

LMS knowledge

Job description

Role: Training Administrator: WC

Service Line: P&D

Reporting To: WC Training Coordinator

Employment Contract: Permanent

Overview

We are looking for a proactive, highly organised administration professional to join our P&D department and be responsible for the general administration within the Training Department. This role will provide support to the greater P&D team through the efficient-running of the Training Department and all administration related thereto.

Requirements

• Knowledge/experience in Skills Development administration - essential
• 2 years previous experience in administration equivalent role
• Strong computer literacy skills (Microsoft Office)
• Strong administration skills
• Learner Management System knowledge – advantageous
• Planning, organising & time management skills
• Customer service skills and communication skills
• Good phone etiquette
• Liaise with stake holders in accordance too mandate
• Self-motivated and able to adapt to changing environment
• Work well under pressure

Key Tasks

• Coordinate daily training events:
  • Welcome learners
  • Coordinate tea and lunch breaks
  • Assist/deal with learner queries
  • Answering phone calls
• Maintaining and updating manual and computerised filing and registration systems
• Booking external training and admin related tasks
• Assist in compiling and preparing reports and documents related to skills development/training activities
• Provide administration support to the Regional Coordinator, Facilitators, Assessors and Moderators
• Assist with Learnership administration
• Assist with any other Skills Development administration (mandatory grant submissions, BBBEE reporting, etc.)
• Prep administrative documents as per the QMS requirements
• File relevant documentation, attendance registers, day to day training and other documents related to training.
• Assisting in screening CVs and interviewing employed and unemployed learners for SETA funded Learnerships/Interventions
• Assist/register learners on SETA systems. Comply with SETA QA requirements

Empact Group Southern Africa is committed to transformation and operates within the scope of the Employment Equity Act and related legislation. Preference will be given to candidates supporting the Equity and Economically Active Population targets.