Ticket Office Assistant

Babylonstoren; Franschhoek; Presencial; ZAR 150.000 - 190.000; Jornada completa

Descripción de la vacante

Babylonstoren in Franschhoek seeks a friendly, service‑oriented individual to join our Ticket Office team. You will welcome guests, handle inquiries in person and by phone/email, and ensure transactions are processed accurately while providing information about the venue and its offerings.

The successful candidate will be energetic, approachable, and capable of staying calm during busy periods, contributing to a welcoming atmosphere for every visitor at Babylonstoren.

Formación

• Strong communication skills and professional attitude.
• Stay calm and organized during busy periods.
• Passion for excellent customer service.
• Friendly, energetic, and approachable personality.

Responsabilidades

• Welcome guests and create a positive first impression.
• Handle guest inquiries in person and via phone/email.
• Process transactions accurately.
• Perform administrative tasks related to transactions.
• Provide accurate information about the venue and offerings.

Conocimientos

Strong communication

Professional attitude

Calm under pressure

Customer service passion

Friendly personality

Descripción del empleo

We are looking for a friendly, energetic, and service-oriented individual to join our Ticket Office team. The ideal candidate enjoys working with people, loves engaging with guests, and makes every visitor feel welcome and special.

If you are passionate about excellent customer service and would like to be part of a dynamic team, we would love to hear from you.

Requirements

• Strong communication skills and professional attitude
• Ability to stay calm and organized during busy periods
• Passion for excellent customer service
• Friendly, energetic, and approachable personality

Responsibilities

• Welcoming guests and creating a positive first impression
• Handling guest inquiries both in person and via phone/email
• Managing transactions accurately
• Performing administrative tasks related to Transactions
• Providing accurate information about the venue and its offerings