Guest Services & Ticket Agent

Babylonstoren; Franschhoek; On-site; ZAR 150,000 - 190,000; Full time

Job summary

Babylonstoren in Franschhoek seeks a friendly, service‑oriented individual to join our Ticket Office team. You will welcome guests, handle inquiries in person and by phone/email, and ensure transactions are processed accurately while providing information about the venue and its offerings.

The successful candidate will be energetic, approachable, and capable of staying calm during busy periods, contributing to a welcoming atmosphere for every visitor at Babylonstoren.

Qualifications

• Strong communication skills and professional attitude.
• Stay calm and organized during busy periods.
• Passion for excellent customer service.
• Friendly, energetic, and approachable personality.

Responsibilities

• Welcome guests and create a positive first impression.
• Handle guest inquiries in person and via phone/email.
• Process transactions accurately.
• Perform administrative tasks related to transactions.
• Provide accurate information about the venue and offerings.

Skills

Strong communication

Professional attitude

Calm under pressure

Customer service passion

Friendly personality

Job description

Babylonstoren in Franschhoek seeks a friendly, service‑oriented individual to join our Ticket Office team. You will welcome guests, handle inquiries in person and by phone/email, and ensure transactions are processed accurately while providing information about the venue and its offerings.

The successful candidate will be energetic, approachable, and capable of staying calm during busy periods, contributing to a welcoming atmosphere for every visitor at Babylonstoren.