Telesales & Student Admissions Agent

ADvTECH; Midrand; On-site; ZAR 134,000 - 201,000; Part time

Job summary

Emeris Online in Midrand seeks Call Centre Operator candidates for fixed-term contracts. The role involves making initial calls within 24 hours, assessing entry requirements, and offering alternatives where needed to prospective students.

Responsibilities include capturing student details in SIMS, scheduling Distance Student Advisor consultations, discussing courses, handling queries, and assisting with admin tasks. Matric is essential; 1–2 years in sales/admin/telemarketing preferred.

Qualifications

• High level of accuracy in typing and data capturing.
• Well spoken over the telephone with clear communication.
• Excellent organisational and administrative skills.

Responsibilities

• Make initial telephonic contact with prospective students within 24 hours.
• Assess whether students meet entry requirements and offer alternatives if needed.
• Capture student details accurately in the database and SIMS.
• Book consultations for Distance Student Advisors and discuss courses in detail.
• Assist with post-application tasks and related admin work.

Skills

Data entry accuracy

Telephone communication

Organisational skills

Education

Matric/Grade 12

Relevant tertiary qualification (preferred)

Tools

SIMS database

Job description

Emeris Online in Midrand seeks Call Centre Operator candidates for fixed-term contracts. The role involves making initial calls within 24 hours, assessing entry requirements, and offering alternatives where needed to prospective students.

Responsibilities include capturing student details in SIMS, scheduling Distance Student Advisor consultations, discussing courses, handling queries, and assisting with admin tasks. Matric is essential; 1–2 years in sales/admin/telemarketing preferred.