Telesales Clerk - Gauteng

Compass Medical Waste Services Recruitment; Gauteng; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Compass Medical Waste Services Recruitment in Gauteng seeks a motivated Telesales Clerk to support the sales team by generating quotations, signing up customers, and handling general admin tasks. The role involves finding new business leads and cold calling those leads to convert them into sales.

The position requires 1–3 years in telesales or call centre work, strong communication, and proficiency in MS Office. SAP experience is an advantage, and fluency in English and Afrikaans is preferred.

Qualifications

• 1–3 years in telesales, call centre or similar environment.
• Matric or Grade 12 is required; a relevant qualification is an advantage.

Responsibilities

• Gather and document customer information and purchases.
• Inform customers about new products and updates.
• Answer product questions and meet sales quotas.
• Develop a sales script for engaging conversations.
• Build rapport with prospects and close sales.

Skills

Telesales

Cold calling

Communication

Organizational skills

Customer engagement

Education

Matric / Grade 12

Relevant qualification

Tools

SAP

MS Office

Job description

Job Summary

We are seeking a highly motivated and enthusiastic Telesales Clerk to join our team in Gauteng. As a Telesales Clerk, you will assist the Free State Sales and Free State Sales Executive by generating quotations, signing up customers, general administration, whilst generating new business leads and cold calling those leads.

Job Summary

We are seeking a highly motivated and enthusiastic Telesales Clerk to join our team in Gauteng. As a Telesales Clerk, you will assist the Free State Sales and Free State Sales Executive by generating quotations, signing up customers, general administration, whilst generating new business leads and cold calling those leads.

Requirements

• Matric or Grade 12 / NQF 4 learning ability.
• Added advantage is a relevant qualification.
• 1 to 3 Years of work experience in telesales, Call Centre or in a similar environment.
• Expenience working on SAP will be advangaous.
• Fluent is Englist and Afrikaans.

Responsibilities

• Gather and document customer information, payment methods, purchases, and reactions to products
• Keep up to date on all products and inform customers of new products
• Answer customers' questions on products and meet sales quotas
• Develop a sales script to engage with customers
• Build rapport with prospects and maintain effective communication
• Identify customer needs, present product/service benefits, handle objections, and close sales
• Follow up with customers to ensure satisfaction and address any concerns or issues
• Seek referrals or repeat business
• Organisation and preparation
• Acquiring product/service knowledge
• Understanding target audience
• Customer engagement and service
• Cold calling
• Understanding of the sales process

Key Skills

• Excellent communication and interpersonal skills.
• Strong administrative and organizational skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Proficiency in all MS packages.

What We Offer

• Competitive salary and benefits package
• Opportunities for growth and development
• Collaborative and dynamic work environment

We are an equal opportunity Employer and value diversity in our organisation.