Telesales Agent

Placements24; Soweto; On-site; ZAR 120,000 - 210,000; Full time

Benefits offered by this job

Commission & bonuses

Career advancement

Training programs

Supportive team

Flexible hours

Job summary

Placements24 in Soweto seeks a motivated Telesales Agent to drive outbound calls, generate leads, and close sales over the phone. You will present products, handle objections, and record details in the CRM to support accurate reporting and targets.

You'll join a dynamic team with competitive base pay, performance-based bonuses, and ongoing training to help you grow in a fast-paced sales environment in Soweto.

Qualifications

• Experience in telesales or customer service is advantageous.
• Excellent verbal communication and active listening skills.
• Ability to stay positive and persistent in a sales-driven environment.

Responsibilities

• Conduct outbound calls to introduce products and generate leads.
• Present features and benefits to meet customer needs and overcome objections.
• Achieve and exceed sales targets and call volume goals.
• Record customer information and sales details in the CRM.
• Follow up with potential customers to nurture leads and close sales.
• Stay informed about product updates and promotions to better serve customers.

Skills

Outbound calling

Communication skills

Active listening

CRM software

Persistence

Tools

CRM software

Phone systems

Job description

About the Role

Our client is seeking an enthusiastic and results-driven Telesales Agent to join their dynamic team based in Soweto . This role focuses on generating leads and closing sales over the phone, playing a vital part in the company's outreach efforts. You will engage with potential customers, understand their needs, and present our products or services in a compelling manner to achieve sales targets. This is an excellent opportunity for an individual with strong communication skills and a passion for sales.

Key Responsibilities

• Conduct outbound calls to potential customers to introduce products and services and generate leads.
• Effectively present product features and benefits to meet customer needs and overcome objections.
• Achieve and exceed individual sales targets and call volume goals.
• Accurately record customer information and sales details in the CRM system.
• Follow up with potential customers to nurture leads and close sales.
• Stay informed about product updates and promotional offers to better serve customers.

Requirements

• Previous experience in a telesales or customer service role is advantageous.
• Excellent verbal communication and active listening skills.
• Ability to remain positive and persistent in a sales-oriented environment.
• Strong organizational skills and attention to detail.
• Comfortable working with phone systems and CRM software.
• A desire to learn and grow within the sales industry.

Benefits

• Competitive base salary with performance-based commission and bonuses.
• Opportunities for career advancement within the sales department.
• Comprehensive training programs and ongoing skill development.
• A supportive team environment fostering collaboration and success in Soweto .
• Potential for flexible working hours within a defined schedule.