Senior Telecommunications Systems Engineer

Placements24; Durban; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Provident fund

Training & certifications

Generous annual leave

Hybrid work model

Job summary

Placements24 in Durban, KwaZulu-Natal, seeks a Senior Telecommunications Systems Engineer to lead design, deployment and optimisation of telecom systems. You will ensure high availability of voice, data and video networks in a hybrid work setup. The role requires deep technical knowledge, strong project management, and expertise with PBX/VoIP, UC platforms and network monitoring. You will mentor junior engineers and drive projects from conception to completion.

Qualifications

• Bachelor's degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or related field.
• 6+ years hands-on experience in telecommunications systems engineering.
• Strong IP networking, SIP/H.323 VoIP, and UC technologies.
• Experience with PBX systems Cisco CallManager, Avaya; UC platforms Teams/Webex.
• Proficiency diagnosing issues across voice and data networks.
• Certs CIPT, CCNA Voice or equivalent are advantageous.

Responsibilities

• Design, implement, and maintain telecommunications systems including PBX, VoIP, UC platforms, and mobile network elements.
• Monitor system performance and implement proactive maintenance for uptime.
• Troubleshoot and resolve complex issues in voice and data networks.
• Collaborate with vendors to evaluate, procure, and integrate new technologies.
• Develop and maintain system documentation including diagrams and procedures.
• Provide technical support to junior engineers and operations teams.
• Manage telecom projects from conception to completion, on time and within budget.
• Conduct performance analysis and capacity planning for future demand.
• Ensure compliance with industry standards and regulatory requirements.

Skills

IP networking

VoIP protocols

UC platforms

Project management

Analytical problem-solving

Mentoring juniors

Education

Bachelor's degree in Telecommunications Engineering or related field

Tools

PBX systems (Cisco CallManager, Avaya)

UC platforms (Teams, Webex)

Network monitoring tools

Job description

About the Role

Our client, a prominent force in the telecoms industry, is seeking a highly proficient Senior Telecommunications Systems Engineer for their operations in Durban, KwaZulu-Natal . This role is integral to the design, deployment, and optimisation of advanced telecommunication systems and infrastructure. The successful candidate will be responsible for ensuring the high availability and performance of voice, data, and video communication networks. You will work with a variety of cutting-edge technologies, contributing to projects that shape the future of connectivity in the region. This position requires a blend of deep technical knowledge, strategic thinking, and strong project management skills. The ideal candidate will be adept at troubleshooting complex issues and implementing innovative solutions to meet evolving business needs. This role is based in our client's modern Durban facilities, with a hybrid work model that allows for a flexible balance between office collaboration and remote work. Join a team dedicated to excellence and innovation in the fast-paced world of telecommunications.

Key Responsibilities

• Design, implement, and maintain telecommunications systems, including PBX, VoIP, unified communications platforms, and mobile network elements.
• Monitor system performance, identify potential issues, and implement proactive maintenance strategies to ensure optimal uptime and reliability.
• Troubleshoot and resolve complex technical problems related to voice and data communication systems.
• Collaborate with vendors to evaluate, procure, and integrate new telecommunications technologies and equipment.
• Develop and maintain detailed system documentation, including network diagrams, configuration guides, and operational procedures.
• Provide technical expertise and support to junior engineers and operational teams.
• Manage telecommunications projects from conception through to completion, ensuring they are delivered on time and within budget.
• Conduct performance analysis and capacity planning to ensure systems can meet future demand.
• Ensure compliance with industry standards and regulatory requirements.

Requirements

• Bachelor's degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a related field.
• A minimum of 6 years of hands-on experience in telecommunications systems engineering.
• Strong understanding of IP networking principles, VoIP protocols (SIP, H.323), and unified communications technologies.
• Experience with leading PBX systems (e.g., Cisco CallManager, Avaya), UC platforms (e.g., Microsoft Teams, Cisco Webex), and mobile core network components.
• Proficiency in diagnosing and resolving issues across complex voice and data networks.
• Experience with network monitoring and analysis tools.
• Excellent analytical and problem-solving abilities.
• Strong project management and communication skills.
• Relevant certifications such as CIPT, CCNA Voice, or equivalent are advantageous.
• Experience within the telecoms sector in Durban or the surrounding areas is highly desirable.

Benefits

• A competitive annual salary of ZAR.
• Comprehensive health and life insurance coverage.
• Provident fund with significant employer contributions.
• Opportunities for advanced training and professional certifications.
• Generous annual leave and company holidays.
• A supportive and collaborative team environment in Durban .
• Hybrid work model offering flexibility.