Telecommunications Systems Administrator

Placements24; Noord-Kaap; Hybrid; ZAR 520,000 - 780,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Remote-friendly schedule

Professional certification support

Job summary

Placements24 seeks a Telecommunications Systems Administrator to manage and maintain the voice and data communication infrastructure remotely, ensuring continuous availability for a distributed workforce. The role focuses on system configuration, performance monitoring, and implementing upgrades to boost reliability and security.

The ideal candidate will have a degree in CS or IS, 4+ years in telecom systems, and expertise in VoIP/SIP with PBX systems such as Asterisk or Cisco CallManager, plus

Qualifications

• Degree in Computer Science, Information Systems, or a related discipline.
• Minimum of 4 years of experience in telecommunications systems administration.
• Proven expertise with VoIP technologies, SIP, and modern PBX systems (e.g., Asterisk, Cisco CallManager).
• Strong understanding of networking fundamentals, including TCP/IP, VLANs, and QoS.
• Experience with scripting for automation (e.g., Bash, Python) is a plus.
• Excellent remote troubleshooting and problem-solving skills.

Responsibilities

• Administer and maintain VoIP phone systems, PBX, and other communication platforms.
• Monitor system performance, ensuring high availability and optimal resource utilization.
• Provide technical support to users, resolving issues related to voice and video conferencing services.
• Implement and manage system updates, patches, and security configurations.
• Develop and maintain system documentation, procedures, and disaster recovery plans.
• Collaborate with IT teams to integrate communication systems with other enterprise applications.

Skills

VoIP expertise

Networking basics

Remote support

Scripting

Troubleshooting

Education

Degree in Computer Science or Information Systems

Tools

Asterisk

Cisco CallManager

Bash

Python

Job description

About the Role

Our client is seeking a detail-oriented Telecommunications Systems Administrator to manage and maintain their communication infrastructure, primarily from a remote capacity. This role is critical for ensuring the smooth operation and continuous availability of our voice and data communication systems. You will be responsible for system configuration, performance monitoring, user support, and implementing upgrades to enhance reliability and security. The ideal candidate is proactive, possesses strong technical acumen, and thrives in a remote work environment, contributing significantly to our organization's connectivity and operational efficiency, making this an excellent opportunity for a skilled administrator to excel without geographical constraints, supporting a distributed workforce from anywhere.

Key Responsibilities

• Administer and maintain VoIP phone systems, PBX, and other communication platforms.
• Monitor system performance, ensuring high availability and optimal resource utilization.
• Provide technical support to users, resolving issues related to voice and video conferencing services.
• Implement and manage system updates, patches, and security configurations.
• Develop and maintain system documentation, procedures, and disaster recovery plans.
• Collaborate with IT teams to integrate communication systems with other enterprise applications.

Requirements

• Degree in Computer Science, Information Systems, or a related discipline.
• Minimum of 4 years of experience in telecommunications systems administration.
• Proven expertise with VoIP technologies , SIP, and modern PBX systems (e.g., Asterisk, Cisco CallManager).
• Strong understanding of networking fundamentals , including TCP/IP, VLANs, and QoS.
• Experience with scripting for automation (e.g., Bash, Python) is a plus.
• Excellent remote troubleshooting and problem-solving skills.

Benefits

• Competitive annual salary and performance incentives.
• Comprehensive health, dental, and vision insurance.
• Flexible remote working schedule and home office support.
• Opportunities for professional certification and continuous learning.
• A collaborative and supportive virtual team environment.