Technical Writer - Clear Docs for Insurtech (Hybrid)

60 Degrees; Stellenbosch; Hybrid; ZAR 600,000 - 660,000; Full time

Benefits offered by this job

Hybrid work model

Pension fund & group life cover

Job summary

60 Degrees is seeking a technically adept writer to transform complex software concepts into clear product documentation for an insurtech cloud platform. You will partner with Product, Development, Training, Sales and Marketing across markets to produce user-friendly documentation, manuals, and diagrams that support the adoption of our products.

As part of a collaborative team, you will ensure accuracy, accessibility, and alignment with documentation standards, while contributing to ongoing

Qualifications

• Portfolio showcasing Technical Writing work.
• Experience creating technical documentation for software products.
• Experience using documentation platforms such as Confluence or Notion.

Responsibilities

• Create, maintain, and improve technical documentation across the product ecosystem.
• Collaborate with Product, Development, Training, Sales, and Marketing to gather information.
• Research, structure, and produce manuals, process guides, and operational docs.
• Translate complex concepts for technical and non-technical audiences.
• Create user-focused docs explaining features, configurations, and business benefits.
• Develop configuration support documentation and manuals.
• Review and refine existing content for consistency and accuracy.
• Produce visual content like workflows, maps, and diagrams.
• Build understanding of products and documentation standards.

Skills

Technical writing

Documentation platforms

Diagram tools

SDLC understanding

Microsoft Office

Stakeholder engagement

Tools

Confluence

Notion

Visio

Lucidchart

draw.io

Job description

60 Degrees is seeking a technically adept writer to transform complex software concepts into clear product documentation for an insurtech cloud platform. You will partner with Product, Development, Training, Sales and Marketing across markets to produce user-friendly documentation, manuals, and diagrams that support the adoption of our products.

As part of a collaborative team, you will ensure accuracy, accessibility, and alignment with documentation standards, while contributing to ongoing