Insurtech Technical Writer - Policy & Product Docs

Black Pen Recruitment; Cape Town; Hybrid; ZAR 380,000 - 480,000; Full time

Job summary

Black Pen Recruitment is seeking a Technical Writer to create essential documentation for their cloud-based insurance policy administration system. This hybrid position in Cape Town requires collaboration with development and product teams to produce clear and concise technical documents, ensuring they meet user needs and enhance product features.

The ideal candidate will have previous experience in technical writing, a robust portfolio of work, and proficiency in documentation tools. Strong communication skills and the ability to articulate complex concepts into user-friendly documents are essential.

Qualifications

• Previous experience as a Technical Writer in a software environment.
• Portfolio of technical writing work available.
• Understanding of SDLC and software development.

Responsibilities

• Source product information and understand documentation requirements.
• Research and develop technical product documents.
• Produce high-quality user-friendly documentation.

Skills

Technical Writing

Documentation Tools

MS Office

Communication Skills

Research Skills

Tools

Confluence

Visio

Lucidchart

Job description

Black Pen Recruitment is seeking a Technical Writer to create essential documentation for their cloud-based insurance policy administration system. This hybrid position in Cape Town requires collaboration with development and product teams to produce clear and concise technical documents, ensuring they meet user needs and enhance product features.

The ideal candidate will have previous experience in technical writing, a robust portfolio of work, and proficiency in documentation tools. Strong communication skills and the ability to articulate complex concepts into user-friendly documents are essential.