Technical Support Specialist — Onsite & Remote
Dante Personnel
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Benefits offered by this job
Job summary
Gilbarco Veeder-Root, a Vontier company, seeks a Technical Support Specialist to join its Randburg IT team in Gauteng. You will provide advanced after-sales technical assistance for hardware, software, and networks, ensuring system stability for internal users and external clients.
Responsibilities include diagnosing complex issues, configuring IT systems, maintaining assets, and developing knowledge base articles.
Qualifications
- Proven experience as Technical Support Specialist or in a similar IT role.
- Strong understanding of network protocols, operating systems (Windows, Linux), and databases.
- Relevant IT certifications (e.g., CompTIA A+, Network+) are highly advantageous.
Responsibilities
- Provide advanced technical support for software, hardware, and network issues.
- Diagnose complex technical problems and implement effective solutions.
- Install, configure, and maintain IT systems and applications.
- Manage IT assets, including hardware inventory and software licenses.
- Develop and update technical documentation and knowledge base articles.
- Train users on new systems and software applications.
Skills
Education
Tools
Job description
Gilbarco Veeder-Root, a Vontier company, seeks a Technical Support Specialist to join its Randburg IT team in Gauteng. You will provide advanced after-sales technical assistance for hardware, software, and networks, ensuring system stability for internal users and external clients.
Responsibilities include diagnosing complex issues, configuring IT systems, maintaining assets, and developing knowledge base articles.
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