Technical Documentation & ERP Coordinator

Time Personnel; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Time Personnel is seeking a meticulous Technical Administrator to coordinate RFQ responses, manage engineering queries, and control technical documentation across ERP, DMS and the technical database.

You will ensure accuracy, traceability, and timely filing of records, support CAM engineers, and maintain revision control and part numbers while upholding high standards of customer service and English communication.

Qualifications

• Grade 12 with administrative experience in a technical/engineering/manufacturing environment.
• Minimum 5 years in a similar role, ideally PCB/electronics industry.
• Familiarity with CAM software is advantageous.
• Proven document control and revision management skills.
• Strong administrative and organisational abilities.
• Excellent written and spoken English.
• Proven customer service skills.
• Advanced MS Office and ERP system understanding.

Responsibilities

• Receive technical questions, determine workflow and allocate to CAM Engineer.
• Follow up on technical questions, provide supplier feedback and escalate complex issues.
• Search records, create part numbers, maintain folders, and ensure revision control.
• Create Technical Data Sheets and stencil/paste files, obtain approvals and maintain the technical database.
• Maintain EQ register, issue EQs, track responses and deadlines, and follow up with customers.
• Control technical records: keep historical records, allocations, revisions, and documentation accurate and filed.
• Provide workload updates to the Senior CAM Engineer and monitor deadlines.
• Close technical tasks only after completion and proper filing.
• Identify process improvements to increase efficiency and reduce costs.
• Remain responsive and professional with customers, suppliers, and internal departments.

Skills

Administrative skills

Attention to detail

Customer service

English proficiency

Education

Grade 12

Tools

CAM software

MS Office

ERP systems

Job description

Time Personnel is seeking a meticulous Technical Administrator to coordinate RFQ responses, manage engineering queries, and control technical documentation across ERP, DMS and the technical database.

You will ensure accuracy, traceability, and timely filing of records, support CAM engineers, and maintain revision control and part numbers while upholding high standards of customer service and English communication.