Technical Administrator

Time Personnel; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Time Personnel is seeking a meticulous Technical Administrator to coordinate RFQ responses, manage engineering queries, and control technical documentation across ERP, DMS and the technical database.

You will ensure accuracy, traceability, and timely filing of records, support CAM engineers, and maintain revision control and part numbers while upholding high standards of customer service and English communication.

Qualifications

• Grade 12 with administrative experience in a technical/engineering/manufacturing environment.
• Minimum 5 years in a similar role, ideally PCB/electronics industry.
• Familiarity with CAM software is advantageous.
• Proven document control and revision management skills.
• Strong administrative and organisational abilities.
• Excellent written and spoken English.
• Proven customer service skills.
• Advanced MS Office and ERP system understanding.

Responsibilities

• Receive technical questions, determine workflow and allocate to CAM Engineer.
• Follow up on technical questions, provide supplier feedback and escalate complex issues.
• Search records, create part numbers, maintain folders, and ensure revision control.
• Create Technical Data Sheets and stencil/paste files, obtain approvals and maintain the technical database.
• Maintain EQ register, issue EQs, track responses and deadlines, and follow up with customers.
• Control technical records: keep historical records, allocations, revisions, and documentation accurate and filed.
• Provide workload updates to the Senior CAM Engineer and monitor deadlines.
• Close technical tasks only after completion and proper filing.
• Identify process improvements to increase efficiency and reduce costs.
• Remain responsive and professional with customers, suppliers, and internal departments.

Skills

Administrative skills

Attention to detail

Customer service

English proficiency

Education

Grade 12

Tools

CAM software

MS Office

ERP systems

Job description

Technical Administrator job vacancy in Cape Town.

Are you meticulous, organised, and technically minded? Do you have a keen eye for detail and enjoy keeping processes, documentation, and information accurate and on track?

Our client in the Southern Suburbs is seeking a Technical Administrator to play a key role in coordinating Requests for Quotations, managing Engineering Queries and preparing and controlling technical documentation.

You will be responsible for ensuring the accuracy, integrity, and traceability of technical information across the company’s ERP, document management systems, and technical database.

Requirements:

• Grade 12 supported by demonstrated administrative experience in a technical, engineering or manufacturing environment
• At least 5 years’ experience in a similar role ideally in the PCB/ electronics industry
• Familiarity with Computer Aided Manufacturing (CAM) software would be advantageous
• Quantifiable skills in document control and revision management.
• Strong administrative and organisational skills
• Excellent written and spoken skills in English
• Proven customer service skills
• Advanced skills in MS Office suite
• Understanding of ERP systems

Duties and Responsibilities:

• Receive technical questions, identify the correct workflow, determine whether work relates to a new part, revision, repeat order, ECP, or factory transfer, and allocate work to the appropriate CAM Engineer
• Follow up on technical questions, provide supplier feedback, chase outstanding information, and elevate issues requiring engineering judgement
• Search existing records before creating new ones, create part/item numbers, maintain folders, organise technical files, and ensure correct naming and revision control
• Create Technical Data Sheets and stencil/paste files, ensure they are accurate and complete, obtain the required approvals, and maintain the technical database
• Maintain the EQ register, prepare and issue EQs, track responses and due dates, follow up with customers, and escalated overdue or technically complex queries.
• Control technical records: Keep historical records, factory allocations, revisions, technical databases, and documentation accurate, current, and properly filed.
• Maintain a central register of technical work, monitor deadlines, follow up on overdue items, identify bottlenecks, and provide workload updates to the Senior CAM Engineer
• Only close technical tasks once the required work has been completed, issued, and correctly filed
• Look for ways to improve processes, increase efficiency, reduce costs, and participate in business improvement projects
• Remain responsive and professional when dealing with customers, suppliers, and internal departments