Technical and Distribution Administrator

The Bay Hotel; Cape Town; On-site; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Dynamic role in leading hospitality

Growth and training opportunities

Exposure to distribution and revenue

Competitive package aligned with exp

Job summary

The Bay Hotel is seeking a Technical and Distribution Administrator to support the management of online distribution systems, rate loading and reporting across the Village n Life portfolio. You’ll assist with maintaining channel managers, distribution platforms and PMS integrations while ensuring rates, inventory and property information remain accurate and up to date across all channels.

Key responsibilities include loading rates, packages and inventory across channel managers, supporting

Qualifications

• Grade 12 or equivalent qualification.
• Qualification in Hospitality, Tourism, Business Administration or related field advantageous.
• Experience with PMS and channel management systems (Opera).
• Knowledge of Nightsbridge, Siteminder, Opera or similar systems preferred.
• Strong administrative, organisational and troubleshooting skills.
• High attention to detail and ability to manage multiple tasks efficiently.
• Strong communication and time management skills.

Responsibilities

• Assist with loading rates, packages and inventory across channel managers and distribution platforms.
• Support setup and maintenance of distribution systems including Nightsbridge, Siteminder, GDS and Tourplan.
• Assist with mapping room types, rate codes and property updates across integrated channels.
• Support troubleshooting of distribution, rate and system-related issues.
• Communicate with Travel Support and properties regarding rate codes, room types and promotions.
• Maintain accurate dashboard, property and channel information across B2B, B2C and brand platforms.
• Assist with Opera user administration and profile maintenance.
• Prepare and maintain weekly and monthly reports including occupancy, cancellation and forecasting reports.
• Support distribution partner communication and system updates.
• Maintain knowledge of PMS, distribution and channel management systems.

Education

Grade 12

Hospitality/Business Admin qualification advantageous

Strong admin and Troubleshooting

Tools

Nightsbridge

Siteminder

Opera

Job description

The Role

As Technical and Distribution Administrator you’ll support the management of online distribution systems, rate loading and reporting across the Village n Life portfolio. You’ll assist with maintaining channel managers, distribution platforms and PMS integrations while ensuring rates, inventory and property information remain accurate and up to date across all channels.

Key Responsibilities

• Assist with loading rates, packages and inventory across channel managers and distribution platforms
• Support setup and maintenance of distribution systems including Nightsbridge, Siteminder, GDS and Tourplan
• Assist with mapping room types, rate codes and property updates across integrated channels
• Support troubleshooting of distribution, rate and system-related issues
• Communicate with Travel Support and properties regarding rate codes, room types and promotions
• Maintain accurate dashboard, property and channel information across B2B, B2C and brand platforms
• Assist with Opera user administration and profile maintenance
• Prepare and maintain weekly and monthly reports including occupancy, cancellation and forecasting reports
• Support distribution partner communication and system updates
• Maintain knowledge of PMS, distribution and channel management systems

What We’re Looking For

• Grade 12 or equivalent qualification
• Qualification in Hospitality, Tourism, Business Administration or related field advantageous
• Experience with PMS and channel management systems (Opera)
• Knowledge of Nightsbridge, Siteminder, Opera or similar systems preferred
• Strong administrative, organisational and troubleshooting skills
• High attention to detail and ability to manage multiple tasks efficiently
• Strong communication and time management skills
• Ability to work accurately in a fast-paced environment

What We Offer

• A dynamic role within one of South Africa’s leading hospitality groups
• Growth and training opportunities within Village n Life
• Exposure to hospitality systems, distribution and revenue operations
• Competitive package aligned with experience