Talent Acquisition Specialist (Volume)

CXP are now part of the Huntswood Group; Umhlanga Rocks; On-site; ZAR 300,000 - 520,000; Full time

Job summary

Huntswood is seeking a Talent Acquisition Specialist to join our SA team in Umhlanga, Durban. You will own end-to-end recruitment for advisor-level roles across Durban and Cape Town, partnering with senior stakeholders and HR to build a strong talent pipeline and promote our Employer Brand.

The role requires high-volume recruitment experience, international campaign exposure, and a collaborative, delivery-focused mindset.

Qualifications

• Volume recruitment experience within BPO is essential.
• Minimum of matric/NQF4 qualification.
• Relevant HR tertiary qualification preferred.
• A minimum of 3–5 years recruitment experience in a high-volume environment.
• Experience dealing with international campaigns - UK/USA/AUS.

Responsibilities

• Manage a portfolio of service and sales advisor roles – from sourcing, advertising, headhunting, screening, assessing and placement.
• Adopt a hands-on role in the end-to-end recruitment cycle, collaborating with Hiring Managers on role requirements and channels, screening/interviewing/assessing candidates, and monitoring pipelines through to salary negotiation and acceptance.
• Implement creative recruitment strategies to meet hiring demands using job boards, LinkedIn, networking, social media, referrals, etc.
• Work closely with hiring managers to assess internal talent and assist with future talent moves, including pre-boarding of candidates.
• Build strategic relationships with leadership, providing updates, insights and market intelligence.
• Build strong external relationships to promote Huntswood as an Employer of Choice and maintain vendor partnerships.
• Maintain candidate and requisition data accurately on the ATS and generate timely reports.
• Assist with ad hoc duties/projects as needed.

Skills

Volume recruitment experience BPO

Organised and delivery-focused

Innovative and collaborative

Stakeholder engagement

Education

Matric/NQF4

HR tertiary qualification

Tools

ATS/CRM systems

LinkedIn

Job boards

Job description

Job Description

Job Overview

We currently have an opportunity for a Talent Acquisition Specialist at Huntswood within our Talent Acquisition team, based in Umhlanga, Durban. You will be responsible for the end-to-end recruitment for our South Africa sites (Durban and Cape Town), for all advisor level roles. Working closely with senior stakeholders and your HR colleagues, your focus will be to recruit for immediate / planned requirements; to build a strong talent pipeline for the business; and to develop and promote the Employer Brand.

Job Responsibilities

• Manage a portfolio of service and sales advisor roles – from sourcing, advertising, headhunting, screening, assessing and placement
• Adopt a hands-on role in the end-to-end recruitment cycle. With Hiring Managers, you will be helping to drive the definition of role requirements, identifying the most appropriate recruitment channels, screening / interviewing / assessing candidates, and monitoring pipelines through to salary negotiation and candidate acceptance.
• Implement creative recruitment strategies to meet hiring demands across the business - using various recruitment methods as appropriate - job boards, LinkedIn, networking, social media channels, referrals, etc.
• Work closely with the hiring managers to assess internal talent, to review and assist with future talent moves, and to facilitate the pre-boarding of candidates
• Build strategic relationships with the leadership team, bringing updates, insight and market intelligence – communicate challenges / opportunities / ideas.
• Build strong, external, strategic relationships in order to promote Huntswood as an Employer of Choice – develop and maintain fruitful working relationships with our preferred external partners / vendors
• Maintain candidate and requisition data accurately on the ATS. Be responsible for accurate and timely reporting.
• Assist with other ad hoc duties / projects on occasion

Job Requirements

• Volume recruitment experience within BPO is essential
• Minimum of matric/NQF4 qualification
• Relevant HR tertiary qualification preferred.
• A minimum of 3-5 years recruitment experience in a high volume environment
• Experience in dealing with international campaigns - UK/USA/AUS
• Experience partnering with managers, interviewers and team members throughout the recruitment process
• Preference shown for those candidates who have recruited for / in a similar industry
• Must have competency-based interviewing experience

Skills Required

• Must be well organised and place great emphasis on quality but also quick delivery, with a sense of urgency
• Must display a passion for recruitment with an innovative, creative, collaborative attitude

Interview Process

The process will consist of two stages. Stage one will be a meeting with the Head of Talent, focusing on your functional expertise, key competencies, and motivations. Stage two will involve a discussion with a member of the Leadership Team, aimed at assessing cultural fit alongside further exploration of your functional capability.

Core Behavior

Huntswood’s employees are described as dependable, driven and collaborative.

The job holder should align to our 6 Fundamental Values:

• Bring Your “A” Game
• Strive For Greater
• Enable and empower all employees
• Do the right thing
• Own it
• Deliver unbelievable service

"It's not just about what we do, but the way we do it. And it's our values that make us special."

NB: All appointments are subject to the positive outcome of pre-employment verification checks.