Systems Administrator: Hospitality Tech & Ops

Neighbourgood; Cape Town; On-site; ZAR 420,000 - 600,000; Full time

Job summary

Neighbourgood is seeking a Systems Administrator to join the Revenue Team in Cape Town. The role focuses on auditing, maintenance, and support for operational systems and distribution platforms.

You will coordinate with suppliers and internal teams to ensure uptime, security, and data integrity. The ideal candidate has 3–5 years of Systems Administration experience, strong technical acumen, and a good grasp of the Cape Town property market.

Qualifications

• Bachelor's degree in Systems Administration or related field.
• 3-5 years of experience in a Systems Administration role.
• Demonstrated knowledge of computer systems and hospitality industry tech stacks.
• In-depth knowledge of the Cape Town property market.

Responsibilities

• Systems Maintenance & First-Level Technical Support
• Perform continuous audits, upkeep, and health checks across all platforms and distribution channels.
• Assist with planning and managing system outages and software upgrades.
• Maintain and clean up data profiles within Protel.
• Manage maintenance and updates across SiteMinder, Cloudbeds, website rate engines, and GDS platforms.
• Oversee manual and automatic availability syncing, including restarting IDS checks and system updates.
• Revenue & Channel Operations Support: Amend and update rates, close-out dates, promotions, allocations, and restrictions across Cloudbeds, SiteMinder, and Protel.
• Reporting & Adhoc Operational Assistance: Maintain GDS rates and submit monthly GDS reports.

Skills

System administration

Technical support

Data hygiene

Education

Bachelor's degree in Systems Administration

Tools

Protel

SiteMinder

Cloudbeds

GDS platforms

Job description

Neighbourgood is seeking a Systems Administrator to join the Revenue Team in Cape Town. The role focuses on auditing, maintenance, and support for operational systems and distribution platforms.

You will coordinate with suppliers and internal teams to ensure uptime, security, and data integrity. The ideal candidate has 3–5 years of Systems Administration experience, strong technical acumen, and a good grasp of the Cape Town property market.