Revenue Manager

Neighbourgood; Cape Town; On-site; ZAR 900,000 - 1,600,000; Full time

Job summary

Neighbourgood in Cape Town is seeking a Revenue Manager to oversee the day-to-day management of our hybrid booking platform (short- and long-term rentals), rates, occupancy drive, and budgeting across all locations. You will convert data into actionable insights to optimize portfolio revenue performance and lead the revenue management team to achieve strategic targets.

This full-time role requires 5–10 years in hospitality, strong financial and commercial acumen, and deep knowledge of the Cape

Qualifications

• 5-10 years total professional work experience.
• Minimum 5 years experience in hospitality and short-term rentals (hotels, resorts, or STR).
• Minimum 2 years experience in a management role.

Responsibilities

• Assess, evaluate, and execute revenue generation strategies to maximize total revenue contribution across all booking channels.
• Determine market pricing policies, overbooking strategies, and rate structures in conjunction with the Head of Leasing and Asset Management.
• Review individual and group room rates to reflect market conditions and competitive environments.
• Recommendations on pivoting LTR rooms to STR platforms when vacant for 30 days or more.
• Present recommendations on future sell strategies and tactical activities.
• Implement, maintain, and configure portfolio Revenue Management software and systems.
• Manage bedroom inventory, market mix, and rate loading across short-term and long-term platforms.
• Oversee the onboarding and loading of new sites onto distribution platforms.
• Ensure Electronic Distribution Systems are updated daily to maximize distribution, accommodation yield, and close-out management.
• Complete Daily Selling Strategies and review/approve all bookings.
• Prepare annual budgets and operational budgeting for the short-term portfolio.
• Implement demand-planning calendars and monitor pick-up patterns, lead times, and market trends.
• Produce daily, weekly, and monthly revenue reports and corporate account production grids in line with company procedures.
• Host weekly Revenue Strategy Meetings and attend Weekly Sales Meetings to align strategies and address dip dates.
• Work with Marketing on strategies and budgeting to drive direct bookings and market mix.
• Partner with the Sales Manager and Head of Hospitality Operations on broader business goals.
• Lead, coach, and inspire the revenue management team, setting performance goals and driving a culture of revenue optimization.

Skills

Financial acumen

Commercial awareness

Market knowledge

Leadership

Job description

Salary: Market Related
Job Type: Permanent

At Neighbourgood, we provide inspiring living and workspace solutions to help our members thrive. The future of living and working is happening right now, and we are leading this movement in South Africa, and connecting the dots as we go. United by a common purpose, to bring GOOD to neighbourhoods, we are on a mission to create sustainable next generation spaces that leave the world a better place than we found it.

ABOUT US

ROLE OVERVIEW

Reports to: Head of Hospitality Operations

The Revenue Manager is responsible for the day-to-day management of our consolidated hybrid booking platform (short- and long-term rentals), rates, occupancy drive, and team. This role oversees operational budgeting, strategy, and execution across all group locations, converting data into actionable business intelligence to optimize overall portfolio revenue performance.

KEY RESPONSIBILITIES

Assess, evaluate, and execute revenue generation strategies to maximize total revenue contribution across all booking channels.

Determine market pricing policies, overbooking strategies, and rate structures in conjunction with the Head of Leasing and Asset Management.

Review individual and group room rates to reflect market conditions and competitive environments.

Recommendations on pivoting LTR rooms to STR platforms when vacant for 30 days or more.

Present recommendations on future sell strategies and tactical activities.

Operations & Distribution Channels

Implement, maintain, and configure portfolio Revenue Management software and systems.

Manage bedroom inventory, market mix, and rate loading across short-term and long-term platforms.

Oversee the onboarding and loading of new sites onto distribution platforms.

Ensure Electronic Distribution Systems are updated daily to maximize distribution, accommodation yield, and close-out management.

Complete Daily Selling Strategies and review/approve all bookings.

Forecasting, Budgeting & Reporting

Prepare annual budgets and operational budgeting for the short-term portfolio.

Implement demand-planning calendars and monitor pick-up patterns, lead times, and market trends.

Produce daily, weekly, and monthly revenue reports and corporate account production grids in line with company procedures.

Host weekly Revenue Strategy Meetings and attend Weekly Sales Meetings to align strategies and address dip dates.

Work with Marketing on strategies and budgeting to drive direct bookings and market mix.

Partner with the Sales Manager and Head of Hospitality Operations on broader business goals.

Lead, coach, and inspire the revenue management team, setting performance goals and driving a culture of revenue optimization.

KEY RESPONSIBILITIES

5-10 years total professional work experience.

Minimum 5 years experience in hospitality and short-term rentals (hotels, resorts, or STR).

Minimum 2 years experience in a management role.

Strong financial skills and commercial acumen.

Deep knowledge of the Cape Town property market.

Must live in Cape Town and have own transport and phone (laptop provided).

SKILLS & COMPETENCIES

Agility & Adaptability: High agility in a fast-paced, demanding environment.

Project & Time Management: Strong organizational, multitasking, and task prioritization abilities.

Communication & Stakeholder Management: Excellent communication skills with experience presenting to stakeholders and nurturing multi-level relationships.

Problem Solving: Strong dispute resolution skills and member advocate mindset.