Sustainability Client Success Lead — Strategic Partnerships

Communicate Ct; Wes-Kaap; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Communicate Ct seeks a Senior Client Success Manager to navigate complex client environments, uncover opportunities and drive high-value sustainability initiatives from discovery to delivery. You will engage with diverse stakeholders, align project timelines and strategic objectives to ensure every client achieves success.

You have a track record in managing strategic relationships, strong project management, and experience in Sustainability/ESG or professional services, with the ability to lead

Qualifications

• Bachelor's degree in a relevant field or equivalent.
• Proven experience managing strategic client relationships.
• Strong project management and commercial acumen.
• Ability to lead multiple projects simultaneously.
• Experience in Sustainability, ESG, SaaS or Professional Services.
• Exceptional stakeholder engagement skills.

Responsibilities

• Navigate complex client environments and map opportunities from discovery to delivery.
• Uncover opportunities and lead high-value sustainability initiatives.
• Coordinate diverse stakeholders and manage project timelines and objectives.
• Ensure client success through proactive collaboration and delivery excellence.

Skills

Strategic client relationships

Project management

Commercial acumen

Stakeholder engagement

CRM tools

SaaS/Professional Services

Sustainability/ESG knowledge

Education

Bachelor's Degree in Environmental Science

Bachelor's Degree in Chemical Engineering

Bachelor's Degree in Industrial Engineering

Tools

CRM software

Project management software

Job description

Communicate Ct seeks a Senior Client Success Manager to navigate complex client environments, uncover opportunities and drive high-value sustainability initiatives from discovery to delivery. You will engage with diverse stakeholders, align project timelines and strategic objectives to ensure every client achieves success.

You have a track record in managing strategic relationships, strong project management, and experience in Sustainability/ESG or professional services, with the ability to lead