Support Services Manager: Contracts & Operations

EdUpStairs; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

EdUpStairs is seeking a capable supervisor for Support Services in a hospital environment. You will oversee drivers, porters, transport, and related services, while ensuring contract management and adherence to standards.

Strong knowledge of HR, fleet management, SCM procedures, and SLAs is essential. A Grade 12 qualification, valid driver’s licence, and solid MS Office skills are required for administrative support and procedural development.

Qualifications

• Grade 12/Senior Certificate
• Experience in a support services environment with contract management
• Valid Code B/EB driver’s licence
• Knowledge of HR, Fleet Management, SCM procedures, Labour Relations policies and prescripts and SLAs for Outsourced Services
• Good verbal and written communication and MS Office proficiency
• Ability to draft and implement SOPs and SLAs
• Knowledge of Treasury Regulations, PFMA, OHS and Public Service Acts and WC Government maintenance protocols

Responsibilities

• Supervise Support Services sections (Drivers, Porters, transport, telecommunication, linen and laundry, catering, workshop, grounds and security).
• Manage Contract Management (Infection control, Grounds, Security Services).
• Perform administrative duties and support the supervisor and facility.
• Support to the Assistant-Director: Support Services.

Skills

HR knowledge

Fleet management

SCM procedures

Labour relations policies

SLA drafting

Contract management

MS Office

Communication skills

Procedural drafting

Education

Grade 12 / Senior Certificate

Tools

MS Office Suite

Excel

Word

Job description

EdUpStairs is seeking a capable supervisor for Support Services in a hospital environment. You will oversee drivers, porters, transport, and related services, while ensuring contract management and adherence to standards.

Strong knowledge of HR, fleet management, SCM procedures, and SLAs is essential. A Grade 12 qualification, valid driver’s licence, and solid MS Office skills are required for administrative support and procedural development.