Support Resource Officer

Mediclinic International; South Africa; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Mediclinic in South Africa is building a talent pool for a Support Resource Officer role that will commence in January 2027. This is a permanent position with 1–3 years dispatching experience in an EMS contact centre preferred. Closing date 18 September 2026.

Responsibilities include dispatching vehicles via the CAD system and handling incoming calls and alerts with professional telephonic and email etiquette.

Qualifications

• Essential education: Grade 12.
• Desired experience: 1–3 years dispatching in an EMS contact centre.

Responsibilities

• Dispatch vehicles according to the CAD system.
• Assist in receiving, prioritise, logging, and processing all calls and alerts received.

Skills

English language

Typing Skills

Telephonic and email etiquette

Geographical locations

Education

Grade 12

Tools

CAD system

Job description

Company: Mediclinic

Closing date: 09/18/2026
Number of positions: 1
Reference number: 73422
Workplace Type:[[cust_WorkplaceType]]
Permanent

MAIN PURPOSE OF JOB

Be Part of Something Exciting. Shape the Future with Us.

Are you an experienced Suppport Resource Officer ready for your next career-defining opportunity?

We are building a talent pool for an exciting new Support Resource Officer opportunity anticipated to commence in January 2027. While the role is not immediately available, we are seeking exceptional leaders who would like to be considered early for this exciting venture and future growth journey.

This is a unique opportunity to be part of something from the ground up, helping to shape a high-performing customer experience environment that will make a meaningful impact on our customers, employees, and business.

KEY RESPONSIBILITY AREAS

Dispatch vehicles according to the CAD system

Assist in receiving, prioritise, logging, and processing all calls and alerts received

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12

REQUIRED EXPERIENCE

DESIRED EXPERIENCE: 1 – 3 years dispatching in an EMS contact centre

• Dispatching of vechicles
• Emergency Care
• Typing Skills
• English language (written and verbal)
• Geographical locations
• Telephonic and email etiquette

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.