EMS Dispatch & Support Officer

Mediclinic International; South Africa; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Mediclinic in South Africa is building a talent pool for a Support Resource Officer role that will commence in January 2027. This is a permanent position with 1–3 years dispatching experience in an EMS contact centre preferred. Closing date 18 September 2026.

Responsibilities include dispatching vehicles via the CAD system and handling incoming calls and alerts with professional telephonic and email etiquette.

Qualifications

• Essential education: Grade 12.
• Desired experience: 1–3 years dispatching in an EMS contact centre.

Responsibilities

• Dispatch vehicles according to the CAD system.
• Assist in receiving, prioritise, logging, and processing all calls and alerts received.

Skills

English language

Typing Skills

Telephonic and email etiquette

Geographical locations

Education

Grade 12

Tools

CAD system

Job description

Mediclinic in South Africa is building a talent pool for a Support Resource Officer role that will commence in January 2027. This is a permanent position with 1–3 years dispatching experience in an EMS contact centre preferred. Closing date 18 September 2026.

Responsibilities include dispatching vehicles via the CAD system and handling incoming calls and alerts with professional telephonic and email etiquette.