Operational Ambulance Emergency Assistant

Mediclinic; Somerset West; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Mediclinic seeks a skilled EMS professional to attend emergency calls and provide intermediate medical care in line with scope of practice. The role focuses on readiness, patient care, and maintaining ER24’s positive public image.

Essentially, 1 year EMS experience and an Ambulance Emergency Assistant Certificate are required, with strong knowledge of HPCSA guidelines and English proficiency for effective communication.

Qualifications

• Experience applying best practice in emergency care settings.
• Proficient in Microsoft Office suite.
• Familiar with facilities, travel routes, and local demography.
• Knowledge of HPCSA guidelines and scope of practice.
• Accurate completion of Patient Report Forms.
• Proficient in written and spoken English.

Responsibilities

• Ensure operational readiness for emergency calls.
• Administer patient care within scope of practice.
• Market and maintain a positive public image for ER24.
• Report near misses, slips and adverse events.

Skills

Best practice application

MS Office competency

Facilities & routes knowledge

HPCSA guidelines

Patient reporting forms

English proficiency

Computer literacy

Education

Ambulance Emergency Assistant Certificate

Job description

Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates.

The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.

MAIN PURPOSE OF JOB

To attend to emergency calls and provide intermediate medical care in line with scope of practice.

KEY RESPONSIBILITY AREAS

• Ensure operational readiness for emergency calls
• Administer patient care in line with scope of practice
• Market and maintain a positive public image for ER24
• Report Near misses, slips and adverse events

Required Education

ESSENTIAL EDUCATION

Ambulance Emergency Assistant Certificate

DESIRED EDUCATION

None

Required Experience

ESSENTIAL MINIMUM EXPERIENCE

1-year Emergency Medical Services (EMS) experience

DESIRED EXPERIENCE

1-year Ambulance Emergency Assistant (AEA) experience

Required Job Skills And Knowledge

• Application of best practice
• Computer literate (Microsoft Office)
• Facilities, travel routes and demographical area
• HPCSA guidelines and scope of practice
• Patient Report Forms
• Proficiency in the English language (written and verbal)
• Computer Literacy (Microsoft Office)