Administrator

Mediclinic International; Sandton; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Mediclinic Southern Africa seeks a Contact Centre Administrator to support admissions and discharges in a busy healthcare environment. This permanent, on-site role is ideal for a detail-oriented administrator who can work across teams and maintain high service levels.

Key requirements include MS Office proficiency, strong organisation, and the ability to manage priorities under pressure. Previous contact centre experience is preferred but not mandatory.

Qualifications

• Grade 12 or equivalent required.
• Experience in reception or contact centre preferred.
• Proficiency in Microsoft Office (Outlook, Word, Excel and PowerPoint).

Responsibilities

• General office administration in the contact centre

Skills

MS Office Suite

Admin processes

Coordination skills

Time management

Education

Grade 12 or equivalent

Job description

Closing date: 09/09/2026
Number of positions: 1
Reference number: 73464
Workplace Type:[[cust_WorkplaceType]]
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

Be Part of Something Exciting. Shape the Future with Us.

Are you an experienced Contact Centre Administrator ready for your next career-defining opportunity?

We are building a talent pool for an exciting new Contact Centre Administrator opportunity anticipated to commence in January 2027. While the role is not immediately available, we are seeking exceptional leaders who would like to be considered early for this exciting venture and future growth journey.

This is a unique opportunity to be part of something from the ground up, helping to shape a high-performing customer experience environment that will make a meaningful impact on our customers, employees, and business.

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12 or equivalent

DESIRED EDUCATION: None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE: None

DESIRED EXPERIENCE: Reception administration experience; Experience in a Contact Centre Environment

KEY RESPONSIBILITY AREAS

General office administration in the contact centre

REQUIRED JOB SKILLS AND KNOWLEDGE

• Competent in using Microsoft Office (Outlook, Word, Excel and PowerPoint)
• Administration process development and maintenance
• Excellent administration and co-ordination skills
• Excellent time management skills with the ability to handle the administration of projects within tight timeframes and perform under pressure

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile