Supervisor Power Fashion Kwaggafontein

Mr Price Group Careers; Mpumalanga; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Mr Price Group Limited is seeking a store supervisor to support daily operations in Mpumalanga. The role focuses on enhancing customer experience, driving sales, and leading a team to achieve store KPIs.

You will ensure stock is accurately received, displayed, and replenished while maintaining stockroom standards and compliance with policies. Prior supervisory experience in retail is preferred.

Qualifications

• Grade 12 required.
• 1–2 years in retail.
• Experience in a supervisory role.
• Retail trade experience advantageous.

Responsibilities

• Drive sales by implementing customer experience processes to meet/exceed service standards and targets.
• Provide ongoing coaching and mentoring to store associates to upskill the team.
• Ensure stock is received, unpacked, merchandised and replenished on the sales floor.
• Monitor stock levels and execute stock control processes to prevent loss and ensure on-hand stock.
• Oversee stockroom housekeeping and general store maintenance.
• Support compliance checks through admin, audits and reporting to enforce policies.

Skills

Customer service

Team leadership

Coaching

Education

Grade 12

Job description

Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.

Responsibilities

• Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets
• Team Management:
• Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge)
• Stock Management:
• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the general maintenance of the stockroom to meet housekeeping standards.
• Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.

Qualifications

• Grade: 12
• 1-2 Years' experience in retail.
• Experience in a supervisory role
• Retail trade.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.