Student Enrollment Specialist

JVR Software; East London; On-site; ZAR 100,000 - 167,000; Full time

Job summary

JVR Software in East London, South Africa seeks a Student Enrolment Agent to engage prospective students across channels and provide information on course offerings. You will guide applicants through the enrolment process and strive to meet enrolment targets while delivering a seamless experience.

The role requires a Grade 12, sales experience in a contact centre, and proficiency with MS Office and CRM systems. Private education experience is a plus, and you will work collaboratively in a team.

Qualifications

• Grade 12 / Matric is required.
• Sales-related courses are advantageous.
• 2+ years of contact centre sales experience.
• Private Education experience is advantageous.
• Proficiency in Microsoft Office Suites and CRM software is required.

Responsibilities

• Meet and exceed individual and team enrolment targets by developing and working leads to drive applications and enrolment.
• Drive conversion by providing prospective students with valuable and useful product-related information to help them decide.
• Answer all product-related questions clearly and professionally.
• Timely, accurate data entry and maintenance of database pipelines.
• Ensure enrolment processes, business rules, and policies are followed.
• Develop yourself using QA assessments and student feedback to grow skills and abilities.

Skills

Team player

Self-organised

Goal-driven

Effective communication

Education

Grade 12 / Matric

Tools

CRM software

Microsoft Office

Job description

JVR Software in East London, South Africa seeks a Student Enrolment Agent to engage prospective students across channels and provide information on course offerings. You will guide applicants through the enrolment process and strive to meet enrolment targets while delivering a seamless experience.

The role requires a Grade 12, sales experience in a contact centre, and proficiency with MS Office and CRM systems. Private education experience is a plus, and you will work collaboratively in a team.