Enrolment Specialist - 6 month fixed term contract

Kaitlin Mornet; Johannesburg; Presencial; ZAR 201.000 - 335.000; Jornada completa

Descripción de la vacante

Kaitlin Mornet is seeking an Enrolment Specialist in Johannesburg for a 6-month fixed-term contract. You will guide prospective learners through the enrollment process, provide world-class support, and inspire them to pursue educational goals in a fast-paced, target-driven environment.

Responsibilities include proactive outreach, quick recruitment calls, and collaboration with internal teams to resolve queries.

Formación

• Bachelor’s degree or equivalent work experience.
• 3+ years in inside sales, call center, recruitment, or enrollment services.
• Proven exceptional customer service and strong communication across phone, text, and email.
• Flexibility to work various shifts, including evenings and weekends.

Responsabilidades

• Proactively engage with prospective students in a metrics-driven environment.
• Execute recruitment measures over the phone with speed, accuracy, and professionalism.
• Provide a high-touch, supportive enrollment experience guiding students to next steps.
• Collaborate with internal experts to resolve student queries effectively.
• Develop knowledge to become a subject-matter expert in processes and offerings.

Conocimientos

Communication

Customer service

Goal oriented

Team collaboration

Educación

Bachelor's degree

Equivalent work experience

Herramientas

MS Office

CRM software

Descripción del empleo

Enrolment Specialist - 6 month fixed term contract

Permanent

CPT003770

Education

Monthly Cost To Company (Market related)

Are you passionate about helping others achieve their educational dreams? Do you thrive in a fast-paced, goal-driven environment where every interaction makes an impact? If so, we’d love to hear from you!

Our dynamic client is seeking an Enrolment Specialist to join their team in Johannesburg on a 6 month fixed term contract. In this role, you’ll be at the heart of student success—guiding prospective learners through the enrollment process, providing world‑class support, and inspiring them to pursue their educational goals.

What You’ll Do:

• Proactively engage with prospective students in a metrics-driven, results-oriented environment
• Execute recruitment measures over the phone with speed, accuracy, and professionalism
• Provide a high-touch, supportive experience that encourages students to take the next step in their academic journey
• Collaborate with internal experts to address and resolve student queries effectively
• Continuously develop your knowledge to become a subject-matter expert in our processes and offerings

What We’re Looking For:

• A Bachelor’s degree (or equivalent work experience)
• 3+ years of experience in inside sales, call center, recruitment, or student enrollment services
• Proven ability to deliver exceptional customer service and exceed expectations
• Strong communication skills across phone, text, and email
• Goal-oriented, competitive, and driven to achieve both individual and team targets
• Tech-savvy with solid MS Office (Word & Excel) skills and a knack for learning new systems
• Flexibility to work various shifts, including evenings, weekends, and overtime

Please note that only suitable candidates will be contacted.