Student Advisor

University of Fort Hare; Johannesburg; On-site; ZAR 201,000 - 246,000; Full time

Benefits offered by this job

Incentive bonus

LinkedIn Learning access

Staff and family discounts

Provident fund

Birthday vouchers

Annual leave

Job summary

University of Fort Hare in Johannesburg invites a confident Student Advisor to engage prospective students, schools and stakeholders, guiding applicants from enquiry to registration.

You will deliver school presentations, conduct interviews, support online applications, and maintain CRM records. The role demands strong communication, a proactive approach, and a drive to meet recruitment targets in a target-driven environment.

Qualifications

• Strong interpersonal and communication skills required.
• Confident and engaging presentation skills.
• Target-driven mindset with focus on achieving results.

Responsibilities

• Deliver engaging school presentations to generate interest and awareness.
• Represent the university at career expos and stakeholder events.
• Assist prospective students with online applications and interviews.
• Maintain accurate CRM records and reporting for recruitment activities.

Skills

Interpersonal skills

Communication skills

Presentation skills

Organizational skills

Time management

Multitasking

Student engagement

Education

Diploma or Bachelor’s in Business/Marketing/Public Relations/Communication

Job description

Monthly Cost To Company (Market related)

About the Role

Are you a confident communicator who enjoys working with people and thrives in a target-driven environment? We are looking for a Student Advisor to join our team in Ruimsig. In this role, you will be responsible for engaging with prospective students, building relationships with schools and stakeholders, and guiding students through the journey from initial enquiry and interview through to application and registration. If you're passionate about helping people, comfortable presenting to groups, and motivated by achieving results, this could be the opportunity for you!

School Engagement & Presentations

• Deliver engaging presentations at targeted schools to create awareness and generate student interest.
• Represent the institution at career expos and stakeholder events.
• Distribute marketing materials and engage directly with prospective students.
• Build relationships with schools and collect relevant databases.
• Meet monthly school presentation and database collection targets.

Student Engagement & Interviews

• Proactively contact prospective students and schedule interviews.
• Follow up on online applications, enquiries and outstanding documentation or payments.
• Conduct student interviews while building strong relationships with students and parents.
• Respond promptly to online and telephone enquiries.
• Meet weekly, monthly and annual interview targets.

Applications & Registrations

• Assist prospective students with the online application process during interviews.
• Follow up with prospective students to secure outstanding payments and documentation.
• Conduct calling campaigns to convert interviews into applications.
• Drive application acceptance and pre-registration fee payments.
• Support the campus in converting applications into successful registrations.
• Achieve individual application and registration targets.

Administration & Reporting

• Maintain accurate call reports, interview trackers and CRM records.
• Ensure interview forms are completed accurately and supporting documentation is valid.
• Keep relevant systems and reports up to date.
• Provide regular reporting as required by the Head: Student Recruitment.

What We're Looking For

• Strong interpersonal and communication skills.
• Confident and engaging presentation skills.
• A friendly, proactive and tenacious approach.
• A target-driven mindset with a strong focus on achieving results.
• Excellent organisational and time management skills.
• The ability to manage multiple priorities and work effectively under pressure.
• A genuine interest in engaging with and supporting prospective students.

Minimum Requirements

Education:

• 3-year Diploma or Bachelor's Degree (NQF Level 7) in Business, Marketing, Public Relations, Communication or a related field.

Experience:

• Minimum 2 years' sales experience.

Additional Requirement:

• Valid driver's licence and own vehicle are essential.

What You Can Expect

• Incentive bonus structure based on performance and achievement of goals.
• LinkedIn Learning subscription and lifelong learning opportunities.
• Staff and family discounts on educational programmes across the brand portfolio.
• Provident fund contributions, including Death & Funeral Cover.
• Birthday vouchers.
• Competitive annual leave allowance.

Please note that only suitable candidates will be contacted.