Student Advisor

Optimi Learning; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Optimi Learning is seeking a motivated Student Advisor based in Centurion to drive sales targets while delivering exceptional guidance and customer service. The role requires strong English communication, proficiency in MS Office, and experience in a similar position.

You will engage with leads, nurture them through the sales funnel, and manage course revenue contributions, while maintaining performance metrics across calls, messages, and emails.

Qualifications

• Grade 12 is required.
• Minimum 2 years’ experience in a similar role.
• Strong command of English (verbal and written).
• Proficiency in Microsoft Office Suite.

Responsibilities

• Achieve weekly and monthly targets to contribute towards achieving overall business targets.
• Maintain high performance on metrics such as calls taken, time spent on a call, WhatsApp conversations, emails sent, and tickets answered.
• Ensure the proper use of leads through effective and efficient engagement.
• Nurture leads along the sales funnel and follow up on high-converting leads.
• Maintain a reasonable spread between high-value and low-value courses and aim for average contracted revenue.
• Manage cancellations from the sales department.

Skills

English (verbal & written)

MS Office

Education

Grade 12

Job description

Optimi has an opportunity for highly motivated and target-driven individuals to join the team as Student Advisor. You must have strong communication skills, the ability to persuade others to appreciate the value of Optimi’s products, deliver exceptional guidance and customer service, and remain composed when faced with challenges.

REQUIREMENTS

• Grade 12


• Minimum 2 years’ experience in a similar role


• Well-spoken with a strong command of English (verbal and written communication)


• Proficiency in Microsoft Office Suite

DUTIES

• Achieve weekly and monthly targets to contribute towards achieving overall business targets.


• Maintain high performance on metrics such as calls taken, time spent on a call, WhatsApp conversations, emails sent, and tickets answered.


• Ensure the proper use of leads through effective and efficient engagement.


• Nurture leads along the sales funnel and follow up on high-converting leads.


• Maintain a reasonable spread between high-value and low-value courses and aim for average contracted revenue.


• Manage cancellations from the sales department.

This position is based in Centurion.