Strategic Renewal Lead - SaaS Growth

WebHosting; Cape Town; On-site; ZAR 420,000 - 540,000; Full time

Job summary

DigiCert, a global leader in intelligent trust, seeks a Renewal Sales Specialist in Cape Town to drive renewals and revenue growth within the in-region customer base. The role aligns with US business hours and requires building strong relationships to increase adoption and retention.

You will work closely with in-region Account Managers and demonstrate strong communication, negotiation, and sales process discipline to deliver long-term customer success.

Qualifications

• 2+ years of experience in full sales cycle (inside or field) in software/SaaS space.
• Excellent written and verbal communication skills.
• SaaS sales experience in LATAM and AMS regions is advantageous.
• Proactive in adopting sales best practices and a leader in process adherence.
• Demonstrates market and industry knowledge and recognizes changing market trends.
• Excellent objection handling and negotiating abilities.
• Driven to invest time in self-education to apply professionally.
• Ability to link corporate goals to customer-facing solutions.
• Strong collaboration skills and ability to work with multiple team members.
• Proven track record of meeting/exceeding goals.
• Able to communicate effectively with internal stakeholders.
• Highly resourceful when overcoming barriers and objections.
• Able to communicate with all levels within customer/prospect organizations.

Responsibilities

• Building & Fostering Strong Relationships – develop deep relationships with strategic customers and focus on adoption and retention.
• Active Listening – understand and respond to what customers mean and seek opportunities to expand DigiCert’s reach.
• Information Seeking – inquire beyond routine questions to uncover needs and opportunities.
• Influence and Persuasion – persuade stakeholders to support a specific agenda or action.
• Composure and Resiliency – stay focused and persistent under pressure and setbacks.
• Organizational Savvy – navigate formal and informal channels within the organization.

Skills

Communication skills

SaaS sales

Relationship building

Negotiation

Team collaboration

Goal orientation

Stakeholder communication

Job description

DigiCert, a global leader in intelligent trust, seeks a Renewal Sales Specialist in Cape Town to drive renewals and revenue growth within the in-region customer base. The role aligns with US business hours and requires building strong relationships to increase adoption and retention.

You will work closely with in-region Account Managers and demonstrate strong communication, negotiation, and sales process discipline to deliver long-term customer success.