Strategic Credit & Collections Analyst

DigiCert; Cape Town; On-site; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Competitive compensation

Generous PTO and holidays

Family-friendly leave policies

Health and wellness support

Pension and life insurance

Employee assistance program

Education assistance & learning

LinkedIn Learning access

Employee discounts & travel support

Job summary

DigiCert is seeking an experienced Credit and Collections Analyst in Cape Town to develop and optimize the accounts receivable collection process. You will work with customers and internal teams to drive payment resolutions and improve collection metrics.

The role requires 3+ years in B2B collections, familiarity with NetSuite, and strong communication and analytical skills. A related university degree in progress is advantageous, with a comprehensive benefits package offered by DigiCert.

Qualifications

• 3+ years of experience in B2B customer collections.
• University degree in Business, Finance or Accounting (in progress) is advantageous.
• Experience reviewing company financials and establishing credit limits.
• Excellent communications skills, both written and spoken.
• Proficient with MS Excel and MS Word within the Microsoft Suite.

Responsibilities

• Collections ownership of AR aging and resolving disputes or billing inquiries.
• Meet defined department goals and activity metrics.
• Participate in process improvement projects as assigned.
• Communicate status of accounts to Collections Manager.
• Analyze and resolve unapplied cash and adjust accounts as needed.
• Reduce delinquency and support cross-functional teams to accelerate collections.

Skills

3+ years B2B collections

Excellent communications

Strong organizational skills

Attention to detail

Ability to coordinate across teams

Education

University degree in Business/Finance/Accounting (in progress)

Tools

NetSuite ERP

MS Excel

MS Word / MS Office

Job description

DigiCert is seeking an experienced Credit and Collections Analyst in Cape Town to develop and optimize the accounts receivable collection process. You will work with customers and internal teams to drive payment resolutions and improve collection metrics.

The role requires 3+ years in B2B collections, familiarity with NetSuite, and strong communication and analytical skills. A related university degree in progress is advantageous, with a comprehensive benefits package offered by DigiCert.