Renewal Sales Specialist

WebHosting; Cape Town; Vor Ort; ZAR 420.000 - 540.000; Vollzeit

Zusammenfassung

DigiCert, a global leader in intelligent trust, seeks a Renewal Sales Specialist in Cape Town to drive renewals and revenue growth within the in-region customer base. The role aligns with US business hours and requires building strong relationships to increase adoption and retention.

You will work closely with in-region Account Managers and demonstrate strong communication, negotiation, and sales process discipline to deliver long-term customer success.

Qualifikationen

• 2+ years of experience in full sales cycle (inside or field) in software/SaaS space.
• Excellent written and verbal communication skills.
• SaaS sales experience in LATAM and AMS regions is advantageous.
• Proactive in adopting sales best practices and a leader in process adherence.
• Demonstrates market and industry knowledge and recognizes changing market trends.
• Excellent objection handling and negotiating abilities.
• Driven to invest time in self-education to apply professionally.
• Ability to link corporate goals to customer-facing solutions.
• Strong collaboration skills and ability to work with multiple team members.
• Proven track record of meeting/exceeding goals.
• Able to communicate effectively with internal stakeholders.
• Highly resourceful when overcoming barriers and objections.
• Able to communicate with all levels within customer/prospect organizations.

Aufgaben

• Building & Fostering Strong Relationships – develop deep relationships with strategic customers and focus on adoption and retention.
• Active Listening – understand and respond to what customers mean and seek opportunities to expand DigiCert’s reach.
• Information Seeking – inquire beyond routine questions to uncover needs and opportunities.
• Influence and Persuasion – persuade stakeholders to support a specific agenda or action.
• Composure and Resiliency – stay focused and persistent under pressure and setbacks.
• Organizational Savvy – navigate formal and informal channels within the organization.

Kenntnisse

Communication skills

SaaS sales

Relationship building

Negotiation

Team collaboration

Goal orientation

Stakeholder communication

Jobbeschreibung

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com

Job summary

As a Renewal Sales Specialist, you will be responsible for coverage in the region and driving renewals of the largest segment of DigiCert’s customer base, delivering incremental revenue growth and bringing in net new business. This role is aligned to US business hours.

What you will do

• Building & Fostering Strong Relationships – Working closely with your in-region Account Manager, develop a deep relationship with strategic DigiCert customers, focusing on increasing adoption, ensuring retention, and long-term success solving technology challenges.
• Active Listening – Enhance mutual understanding in communicating with others by expressing genuine interest in, and providing full attention to, the content and meaning of others’ messages, realizing opportunities to expand DigiCert’s reach.
• Information Seeking – Driven by an underlying curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking a series of questions; or conducting less- focused environmental scanning for opportunities or miscellaneous information that may be used in the future.
• Influence and Persuasion – Effective in persuading, convincing, influencing, or impressing others to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.
• Composure and Resiliency – Able to deal effectively with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. They have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.
• Organizational Savvy – Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships.

What you will have

• 2+ years of experience managing full sales cycle (inside or field sales) in the software space (SaaS Sales preferred).
• Excellent written and verbal communication skills.
• SaaS Sales experience within the LATAM and AMS region advantageous.
• Proactive in adopting sales best practices and a leader in process adherence.
• Can demonstrate market and industry knowledge and recognizes changing market trends.
• Excellent objection handling and negotiating abilities.
• Driven to invest time in self-education that can be applied in a professional context.
• Demonstrates the ability to link corporate strategic goals to customer facing solutions.
• Strong collaboration skills and ability to work alongside multiple team members.
• Proven record of meeting/exceeding established goals.
• Ability to effectively communicate with internal stakeholders.
• Highly resourceful when need to overcome barriers and objections.
• Ability to communicate with all levels within customer/prospect’s organization.