Strategic Key Account Manager - Retail Tech Growth

Placements24; Mossel Bay; Hybrid; ZAR 420,000 - 900,000; Full time

Benefits offered by this job

Competitive base salary

Commission earnings

Health benefits

Retirement plan

Generous PTO

Professional development

Travel opportunities

Job summary

Placements24 is seeking a motivated Key Account Manager to manage and grow relationships with retail partners in the Mossel Bay area. This hybrid role combines remote relationship management with in-person client meetings to drive retention and revenue.

You will work with our client’s software/hardware solutions in a fast-changing retail tech landscape, building trusted advisor partnerships and delivering strong business outcomes for key stakeholders.

Qualifications

• 3–5 years of experience in account management or sales.
• Proven ability to grow revenue and retain clients.
• Deep understanding of the retail industry and POS systems.
• Excellent communication, negotiation, and presentation skills.
• Experience with CRM tools, preferably Salesforce.
• Ability to work independently in a hybrid role with travel as needed.

Responsibilities

• Manage and nurture a portfolio of key retail accounts.
• Understand client objectives and strategic goals.
• Identify upsell and cross-sell opportunities.
• Conduct regular business reviews and gather feedback.
• Prepare proposals and renewals.
• Collaborate with support, implementation, and product teams.
• Monitor account health and retention.
• Track interactions and sales activity in the CRM.
• Build trusted advisor relationships with stakeholders.

Skills

Account management

Client relations

Sales

Communication

Negotiation

Presentation skills

Relationship building

Travel readiness

Education

Bachelor's degree in Business Administration

Tools

Salesforce

Job description

Placements24 is seeking a motivated Key Account Manager to manage and grow relationships with retail partners in the Mossel Bay area. This hybrid role combines remote relationship management with in-person client meetings to drive retention and revenue.

You will work with our client’s software/hardware solutions in a fast-changing retail tech landscape, building trusted advisor partnerships and delivering strong business outcomes for key stakeholders.