Strategic Key Account Manager – Logistics & Travel

Placements24; Gqeberha; Hybrid; ZAR 480,000 - 750,000; Full time

Benefits offered by this job

Competitive salary with incentives

Medical, dental, and retirement plan

Professional development

Supportive and collaborative env

Travel opportunities within region

Paid time off and holidays

Job summary

Placements24 in Port Elizabeth is seeking a skilled Key Account Manager to manage high-value client relationships in the Port Elizabeth area. You will serve as the primary liaison, drive client success, and collaborate with sales, operations, and product teams.

The role emphasizes retention and upselling, with opportunities to shape strategic account plans, conduct business reviews, and present solutions. A minimum of 4 years in KAM or client-facing sales in logistics is preferred.

Qualifications

• 4+ years in Key Account Management or client-facing sales.
• Experience in logistics or supply chain preferred.
• Bachelor's degree in a related field.

Responsibilities

• Manage a portfolio of key client accounts with high satisfaction and growth.
• Develop and execute strategic account plans to meet client objectives.
• Act as main contact for assigned clients and address inquiries.
• Conduct regular business reviews to assess performance and needs.
• Identify upselling and cross-selling opportunities.
• Collaborate with sales, operations, support, and product teams to deliver value.
• Monitor usage and satisfaction, addressing risks proactively.
• Prepare reports on account status and future opportunities.
• Build long-term relationships with senior stakeholders in client organizations in Port Elizabeth.

Skills

Relationship management

Negotiation

Presentation

Communication

Education

Bachelor's degree in Business/Logistics/related field

Tools

Salesforce

Job description

Placements24 in Port Elizabeth is seeking a skilled Key Account Manager to manage high-value client relationships in the Port Elizabeth area. You will serve as the primary liaison, drive client success, and collaborate with sales, operations, and product teams.

The role emphasizes retention and upselling, with opportunities to shape strategic account plans, conduct business reviews, and present solutions. A minimum of 4 years in KAM or client-facing sales in logistics is preferred.