Strategic Key Account Lead

Cromwell Tools Export; Wes-Kaap; On-site; ZAR 873,000 - 1,309,000; Full time

Benefits offered by this job

Company car

Pension scheme

Healthcare

Annual leave 20 days

EAP

Discounts

Job summary

Cromwell Tools Export is seeking a proactive Key Account Manager to drive growth within a portfolio of strategic customers from our Tipton base in the West Midlands. You will work closely with technical specialists and branch colleagues to understand customer challenges and deliver tailored solutions that add real value.

In this role you will build long-term partnerships, identify new opportunities, and develop account plans designed to maximise value, retention and profitability.

Qualifications

• Proven experience in a target-driven sales or key account management role.
• Strong track record of building and developing long-term customer relationships.
• Excellent communication, negotiation and influencing skills.

Responsibilities

• Manage and grow a portfolio of key customer accounts, building trusted, long-term relationships.
• Identify and develop new business opportunities to drive sales growth and increase market share.
• Deliver tailored solutions by working collaboratively with technical specialists and branch colleagues.
• Develop account plans that maximise customer value, retention and profitability.
• Act as the primary point of contact for your customers, providing exceptional service and support.
• Monitor market trends and customer requirements to identify opportunities for continuous growth.

Skills

Key account management

Sales

Negotiation

Communication

Planning

UK driving licence

CRM

Tools

CRM software

Job description

Cromwell Tools Export is seeking a proactive Key Account Manager to drive growth within a portfolio of strategic customers from our Tipton base in the West Midlands. You will work closely with technical specialists and branch colleagues to understand customer challenges and deliver tailored solutions that add real value.

In this role you will build long-term partnerships, identify new opportunities, and develop account plans designed to maximise value, retention and profitability.