Strategic Internal Sales & Account Growth Specialist

Top Vitae; Oos-Kaap; On-site; ZAR 300,000 - 520,000; Full time

Job summary

Top Vitae is seeking an experienced Customer Sales Executive in South Africa to grow key accounts and drive revenue through proactive solutions. You will manage relationships, oversee the full customer journey, and collaborate with internal teams to deliver value-driven outcomes.

Responsibilities include pipeline development, cold calling, upselling, and accurate deal forecasting. A strong track record in IT sales and ICT distribution is highly regarded, with excellence in communication and

Qualifications

• Minimum 5 years' experience in customer sales with accounts growth.
• Experience in Internal Account Management.
• IT products knowledge; able to learn and sell hardware, software, security.
• Experience in ICT Distribution is advantageous.
• Strong administration and data accuracy in tasks.

Responsibilities

• Maintain and expand the customer base with value-driven relationships.
• Own end-to-end customer experience to ensure loyalty.
• Handle complaints, escalations and queries professionally.
• Cold call proactively to sign up new business.
• Identify, pursue and close new sales opportunities.
• Upsell and cross-sell to maximize account value.
• Design and execute account strategies and growth plans.
• Develop pipelines and manage pipeline accuracy.
• Organise meetings, reviews and feedback with clear follow-ups.
• Provide post-sale operational support and smooth processes.
• Prepare deals, proposals and pricing quotations.
• Support SOW management and delivery oversight.
• Understand customer needs and propose suitable solutions.
• Collaborate with brand teams and vendors to strengthen offerings.
• Maintain high attention to detail and strong communication.

Skills

Account management

IT sales

Relationship building

Cold calling

Upsell / cross-sell

Customer service

Communication skills

Negotiation

Time management

Education

Matric/Grade 12

ICT Degree/ Diploma / Certification

Tools

CRM systems

ERP platforms

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Job description

Top Vitae is seeking an experienced Customer Sales Executive in South Africa to grow key accounts and drive revenue through proactive solutions. You will manage relationships, oversee the full customer journey, and collaborate with internal teams to deliver value-driven outcomes.

Responsibilities include pipeline development, cold calling, upselling, and accurate deal forecasting. A strong track record in IT sales and ICT distribution is highly regarded, with excellence in communication and