Account Growth Manager - Internal Sales & Customer Development

Optential; Cape Town; On-site; ZAR 420,000 - 600,000; Full time

Job summary

Optential in Cape Town is seeking an Account Manager – Internal Sales & Customer Development to own customer relationships, drive growth, and deliver exceptional service. You will manage accounts within an assigned portfolio, prepare quotations, and support cross-functional coordination across procurement, warehousing and administration to ensure customer satisfaction.

You will identify growth opportunities, develop account plans, and contribute to the long-term commercial success of the

Qualifications

• Own and grow customer accounts with strong relationship management.
• Prepare quotations and process orders with accuracy.
• Follow up on quotations, inquiries and sales opportunities.
• Develop customer-specific growth opportunities and account plans.

Responsibilities

• Account management within assigned team and geographic zone.
• Prepare quotations, follow up and support product recommendations.
• Ensure timely, accurate feedback and service delivery to customers.
• Drive business development and market intelligence within existing accounts.
• Coordinate with procurement, warehouse and administration teams.
• Possibly visit customers to support account development.

Skills

Account management

Customer relationship

Sales

Quotations

Cross-functional collaboration

Job description

Optential in Cape Town is seeking an Account Manager – Internal Sales & Customer Development to own customer relationships, drive growth, and deliver exceptional service. You will manage accounts within an assigned portfolio, prepare quotations, and support cross-functional coordination across procurement, warehousing and administration to ensure customer satisfaction.

You will identify growth opportunities, develop account plans, and contribute to the long-term commercial success of the