Strategic Communications & Storytelling Lead

Dis-Chem Pharmacies; Midrand; On-site; ZAR 850,000 - 1,200,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies seeks a Communications & Storytelling Lead at its Head Office to define and embed messaging frameworks across internal and external channels. You will lead employee and external communications, align messaging to business priorities, and protect the company’s reputation in a multi-site retail environment.

Responsibilities include developing communications plans, adapting brand messaging, coordinating channel execution, managing crisis communications, and partnering with

Qualifications

• Bachelor’s Degree or Diploma in Communications, Public Relations, Journalism, Marketing, or a related field.
• 5+ years’ experience in internal communications, external communications, or corporate communications roles.
• 2-3 years’ experience in a leadership or people management.
• Experience in a retail or large, multi-site organisation is advantageous.
• Demonstrated track record of improving communication consistency, engagement, and reach.

Responsibilities

• Develop and manage communications plans and calendars aligned to business priorities and key moments.
• Adapt and apply brand-defined messaging frameworks to internal and external communication channels.
• Coordinate channel execution to ensure timely, consistent delivery across internal and external platforms.
• Deliver clear, engaging internal communications to stores, head office, and warehouse employees.
• Own coordination and execution of external communications (including PR, media engagement, and stakeholder messaging).
• Collaborate with Creative Studio and Integrated Marketing teams to develop, edit, and distribute content across key channels.
• Manage and maintain core communication channels, ensuring content quality, relevance, and consistency.
• Lead and coordinate crisis communications, including preparation of holding statements and stakeholder messaging.

Skills

Internal communications

External communications

Leadership

Stakeholder management

Brand alignment

Education

Bachelor’s Degree or Diploma in Communications, Public Relations, Journalism, Marketing, or related field

Job description

Dis-Chem Pharmacies seeks a Communications & Storytelling Lead at its Head Office to define and embed messaging frameworks across internal and external channels. You will lead employee and external communications, align messaging to business priorities, and protect the company’s reputation in a multi-site retail environment.

Responsibilities include developing communications plans, adapting brand messaging, coordinating channel execution, managing crisis communications, and partnering with