Strategic Client Partnerships Manager

Placements24; Upington; On-site; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Annual salary discussions

Career development opportunities

Office in Upington

Collaborative team environment

Job summary

WhatJobs Direct is seeking a Client Relationship Manager to join our Upington team. You will be the primary contact for key clients, cultivating strong relationships and ensuring satisfaction while expanding service offerings in recruitment solutions.

The role emphasizes understanding client business needs, delivering tailored recruitment services, and coordinating with our internal teams to maintain high service standards in Upington and the Northern Cape region.

Qualifications

• Minimum 3 years in account management or client services within recruitment or professional services.
• Proven ability to manage client relationships and achieve retention goals.
• Excellent communication, negotiation, and interpersonal skills to influence and build rapport.
• Strong understanding of recruitment processes and talent acquisition.

Responsibilities

• Manage and grow a portfolio of existing client accounts within recruitment services.
• Serve as primary client contact, ensuring high satisfaction and retention.
• Understand client needs, goals, and recruitment challenges.
• Identify opportunities to expand service offerings and cross-sell recruitment solutions.
• Conduct regular client meetings and business updates.
• Collaborate with internal recruitment teams to ensure seamless service delivery.
• Resolve client issues promptly and escalate when necessary.
• Gather feedback to inform service improvements and strategy.
• Build long-term relationships based on trust and value creation.

Skills

Account management

Client relations

CRM software

Communication

Education

Bachelor's degree in Business Administration/Marketing

Tools

CRM platforms

Job description

WhatJobs Direct is seeking a Client Relationship Manager to join our Upington team. You will be the primary contact for key clients, cultivating strong relationships and ensuring satisfaction while expanding service offerings in recruitment solutions.

The role emphasizes understanding client business needs, delivering tailored recruitment services, and coordinating with our internal teams to maintain high service standards in Upington and the Northern Cape region.