Strategic Client Growth Manager

RMB Nigeria Limited; Klerksdorp; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

FirstRand Limited, through FNB Commercial Sales in Klerksdorp, seeks a leader to strategically manage a portfolio of high-value clients, driving growth, profitability and governance compliance. The role focuses on building trust with stakeholders, acquiring new business and expanding the client base in a dynamic team.

The ideal candidate will manage costs, improve profitability, ensure service delivery standards, and develop robust sales strategies.

Qualifications

• Manage cost to income to increase profitability and efficiencies for the business.
• Enhance business performance and profitability.
• Drive customer service delivery goal achievement in line with predefined standards and objectives.
• Grow customer base by managing existing clients, leads and active accounts.
• Develop and manage key stakeholder relationships to meet objectives.
• Drive customer migration by recommending solutions and improving efficiencies.
• Set tactical goals and optimise people, finances and technologies to realise them.
• Define a sales strategy and delivery plans in support of business objectives.
• Assess credit applications in line with policy within set time frames.
• Ensure compliance with legislation and audit requirements; produce reports.

Responsibilities

• Compile reports that track progress and guide the business to informed decisions.
• Continuously assess own performance, seek feedback and request training as needed.
• Manage people by executing line manager responsibilities and foster growth and performance.

Skills

Client relationship mgmt

Sales leadership

Strategic planning

Stakeholder management

Team management

Credit assessment

Job description

FirstRand Limited, through FNB Commercial Sales in Klerksdorp, seeks a leader to strategically manage a portfolio of high-value clients, driving growth, profitability and governance compliance. The role focuses on building trust with stakeholders, acquiring new business and expanding the client base in a dynamic team.

The ideal candidate will manage costs, improve profitability, ensure service delivery standards, and develop robust sales strategies.