Store Shift Supervisor: Leadership, Service & Growth

Cape Union Mart Group; KwaZulu-Natal; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Cape Union Mart Group in KwaZulu-Natal is seeking a Store Supervisor to drive store performance, lead a dedicated team, and uphold high service standards. This role focuses on achieving sales targets through effective team leadership, coaching, and customer-focused operations.

You will oversee day-to-day store operations, ensure policy and safety compliance, and foster an engaging, results-driven environment aligned with the company culture and values.

Qualifications

• 2 years of supervisory experience
• Strong communication and leadership abilities
• Proficient in Microsoft Office applications

Responsibilities

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Stock loss control and prevention
• Deliver exceptional customer service by implementing customer experience strategy
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members
• Innovative visual merchandising to optimize sales
• Implement all company policies and procedures
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment
• Align team members to Company culture and create fun

Skills

Microsoft Office Proficiency

Effective communication

Leadership & supervision

Education

Matric or Equivalent

Tools

POS (Point of Sale)

Job description

Cape Union Mart Group in KwaZulu-Natal is seeking a Store Supervisor to drive store performance, lead a dedicated team, and uphold high service standards. This role focuses on achieving sales targets through effective team leadership, coaching, and customer-focused operations.

You will oversee day-to-day store operations, ensure policy and safety compliance, and foster an engaging, results-driven environment aligned with the company culture and values.