Shift Supervisor - Cape Union Mart Boardwalk PE

Cape Union Mart Group; Gqeberha; On-site; ZAR 167,000 - 234,000; Full time

Job summary

Cape Union Mart Group is seeking a Store Supervisor for Gqeberha to lead daily operations and drive sales while delivering exceptional customer service within our retail team.

You will mentor staff, implement company policies, manage stock, visual merchandising, and ensure health and safety standards while aligning the team with our culture.

Qualifications

• 2 years of supervisory experience.
• Matric or Equivalent.
• Microsoft – Computer Proficiency.
• Clear Criminal record.
• Ability to communicate effectively at all levels.

Responsibilities

• Assist in managing all aspects of a store.
• Maximizing turnover and profit.
• Stock loss control and prevention.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices.
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Skills

Leadership

Customer service

Communication

Stock management

Visual merchandising

Team motivation

Education

Matric or equivalent

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Responsibilities:

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Stock loss control and prevention
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Minimum requirements:

• 2 years of Supervisory experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Behavioural requirements:

• Inspirational leadership and passion
• Taking ownership
• Building and maintaining relationships
• Innovation and change management
• Thinking adaptability
• Taking ownership