Store Leader: Drive Growth & Excellence

Cape Union Mart Group; Gqeberha; On-site; ZAR 420,000 - 600,000; Full time

Job summary

Cape Union Mart Group is seeking an experienced Store Manager for a large retail operation in South Africa’s Eastern Cape. The role focuses on achieving sales budgets, managing store finances, and driving merchandising standards.

You will lead payroll administration, stock control, and customer service quality while fostering a strong team culture. You will be responsible for implementing company policies, maintaining health and safety practices, and building relationships with service providers

Qualifications

• Microsoft Office proficiency is required.
• Clear criminal record is required.
• Ability to communicate effectively at all levels.
• Minimum of 5 years’ Store Management experience.
• Minimum of 8 years' Retail experience.
• Experience in working in a large retail store with turnover > R20 million per annum.

Responsibilities

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
• To deliver exceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Skills

Communication at all levels

Cash handling

Leadership

People management

Tools

Microsoft Office

Job description

Cape Union Mart Group is seeking an experienced Store Manager for a large retail operation in South Africa’s Eastern Cape. The role focuses on achieving sales budgets, managing store finances, and driving merchandising standards.

You will lead payroll administration, stock control, and customer service quality while fostering a strong team culture. You will be responsible for implementing company policies, maintaining health and safety practices, and building relationships with service providers