Retail Store Manager & Team Builder

Cape Union Mart Group; Pretoria; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Cape Union Mart Group in Pretoria seeks a dynamic Store Manager to drive KPIs by delivering an exceptional in-store experience. You will build and train a high-performing team and translate customer feedback into action.

The role demands leadership, visual merchandising expertise, and a commitment to policies, health and safety, and culture. You will maximise turnover, coach staff, and align operations with the Cape Union Mart Group standards.

Qualifications

• Minimum 5 years of management experience in retail.
• Matric or equivalent qualification.
• Ability to communicate effectively at all levels.

Responsibilities

• Manage all aspects of a store.
• Maximise turnover and profit.
• Minimise shrinkage by monitoring stock risks.
• Deliver exceptional customer service via customer experience strategy.
• Lead talent selection, training, coaching and retention.
• Innovative visual merchandising to optimise sales.
• Implement company policies and procedures.
• Maintain health and safety practices.
• Create an inspiring environment and align team with company culture.

Skills

People management

Leadership

Customer service

Team training

Store operations

Visual merchandising

Education

Matric or equivalent

Job description

Cape Union Mart Group in Pretoria seeks a dynamic Store Manager to drive KPIs by delivering an exceptional in-store experience. You will build and train a high-performing team and translate customer feedback into action.

The role demands leadership, visual merchandising expertise, and a commitment to policies, health and safety, and culture. You will maximise turnover, coach staff, and align operations with the Cape Union Mart Group standards.