Store & Operations Manager — Growth & Leadership

Cashbuild Limited; Gauteng; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Cashbuild Limited in Katlehong, South Africa seeks a Cabifit Manager responsible for protecting and growing market share and store profitability in line with company strategy.

Key duties include leading store operations, asset and stock control, customer service excellence, OHASA safety compliance, HR management, and delivering reliable service while developing action plans to outperform competitors.

Qualifications

• Minimum 2 years’ experience in similar Position.
• Proficient in Microsoft Office Suite.
• Grade 12 with at least 3 (three) years related Retail / wholesale experience management experience or 5 (five) years related Retail / wholesale experience
• Experience in carpentry products and cutting & edging would be an advantage.
• Valid Driver’s License.
• Must have well developed Business Acumen.
• Must be able to work under pressure.
• Must be computer literate (Basic computer literacy).
• Must have strong Administrative Skills.
• Must have own transport and cell phone.
• Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation.
• Must have strong Human Resources Management Skills.

Responsibilities

• Issuing and follow up of quotations to generate sales.
• Quote process and control Special Orders.
• Ensure estimations and cutting list correct and completed within the agreed timeframe.
• Conduct Competitor Analysis to ensure competitiveness of the Store.
• Ensure the minimising of wastage and customer complaints through accurate calibration of machines according to cutting list.
• Ensure the minimising of wastage and customer complaints through accurate reading and interpreting of cutting lists.
• Ensure that the performance of daily cleaning and preventative maintenance on machinery is carried out.
• Promote Loyalty Programmes (VIC and Charge Card Customers).
• Deliveries: Manage an efficient delivery service and ensuring that the correct rates are charged.
• Ensure deliveries dispatched within the required time limit.
• Ensure delayed deliveries are communicated with Customer and appropriate arrangements made and agreed to with the Customer.
• Grow and protect Profitable Market Share; Develop Action Plans proactively to protect your market where you trade when competitors enter the market.
• Asset Control - Stock: Order stock; Manage and control shrinkage; Manage Wall-to-Wall Stock-Take; Manage damage, obsolete and slow-moving stock items; Analyse security requirements and implement changes.
• Customer Service: Implementing and monitoring the Customer Service Strategy; Reliable, prompt Customer Delivery Service; Grow and maintain Customer and VIC client base; Recommend Range improvements to suite the market; Take action on Customer Surveys; Ensure effective Employee scheduling to provide exceptional Customer service.
• Asset Control – Cash: Manage Debtors; Manage Petty Cash; Manage daily Banking; Manage shorts and overs; Manage Credit Cards.
• Asset Control – Fixed Assets: Maintenance and protection of racking and displays; Maintenance and protection of signage; Maintenance of Forklift and Generator; Maintenance of cutting and edge machinery; Maintenance and protection of IT Equipment and Telephone systems; Maintenance and protection of the Safe / Vault; Maintenance and protection of items listed on Asset Register.
• Human Resource Management: Recruit and Induct all Employees; Ensure Training and Development; Manage manpower requirements; Ensure open communication with Employee Forum; Manage Employee Relations; Manage performance management processes.
• Store Safety (OHASA) Standards: Manage Safety aspects; Ensure Checklists; Appointment of Safety and first aid Reps; Report Incidents; Take immediate action on non-compliance; Record OHASA incidents; Ensure Forklift Operators have valid licences; Ensure Workshop Staff are Compliant; Ensure safe working conditions.

Skills

Leadership Skills

Administrative Skills

Human Resources Management Skills

Health & Safety

Computer literacy

Education

Grade 12

Tools

Microsoft Office Suite

Job description

Cashbuild Limited in Katlehong, South Africa seeks a Cabifit Manager responsible for protecting and growing market share and store profitability in line with company strategy.

Key duties include leading store operations, asset and stock control, customer service excellence, OHASA safety compliance, HR management, and delivering reliable service while developing action plans to outperform competitors.