Retail Growth & Operations Lead

Cashbuild Limited; Soweto; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Cashbuild Limited is seeking a Cabifit Manager to protect and grow market share within the store, drive profits, and lead a team in accordance with company strategy. The role emphasizes quotations, deliveries, stock control, and customer service while maintaining OHASA standards and safety compliance.

The ideal candidate has strong leadership, HR management skills, and a solid retail/wholesale background, with a Grade 12 and a valid driver’s license.

Qualifications

• Minimum 2 years’ experience in similar Position.
• Proficient in Microsoft Office Suite.
• Grade 12 with at least 3 (three) years related Retail / wholesale experience management experience or 5 (five) years related Retail / wholesale experience
• Experience in carpentry products and cutting & edging would be an advantage.
• Valid Driver’s License.
• Must have well developed Business Acumen.
• Must be able to work under pressure.
• Must have computer literate (Basic computer literacy).
• Must have strong Leadership Skills.
• Must have strong Administrative Skills.
• Must have own transport and cell phone.
• Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation.
• Must have strong Human Resources Management Skills.

Responsibilities

• Issuing and follow up of quotations to generate sales.
• Quote process and control Special Orders.
• Ensure estimations and cutting list correct and completed within the agreed timeframe.
• Conduct Competitor Analysis to ensure competitiveness of the Store.
• Ensure the minimising of wastage and customer complaints through accurate calibration of machines according to cutting list.
• Ensure the minimising of wastage and customer complaints through accurate reading and interpreting of cutting lists.
• Ensure that the performance of daily cleaning and preventative maintenance on machinery is carried out.
• Promote Loyalty Programmes (VIC and Charge Card Customers).
• Manage an efficient delivery service and ensuring that the correct rates are charged.
• Ensure deliveries dispatched within the required time limit.
• Ensure delayed deliveries are communicated with Customer and appropriate arrangements made and agreed to with the Customer.
• Grow and protect Profitable Market Share
• Develop Action Plans proactively to protect your market where you trade when competitors enter the market.
• Order stock.
• Manage and control shrinkage within the Store.
• Manage Wall-to-Wall Stock-Take.
• Manage damage, obsolete and slow-moving stock items.
• Analyse security requirements and implement changes.
• Implementing and monitoring the Customer Service Strategy.
• Reliable, prompt Customer Delivery Service.
• Grow and maintain Customer and VIC client base.
• Recommend Range improvements to suite the market.
• Take action on Customer Surveys (implement Action Plans when required).
• Ensure effective Employee scheduling planned and implemented to provide exceptional Customer service.
• Manage Debtors
• Manage Petty Cash.
• Manage daily Banking.
• Manage shorts and overs.
• Manage Credit Cards.
• Maintenance and protection of racking and displays.
• Maintenance and protection of signage (internal & external).
• Maintenance of Forklift and Generator.
• Maintenance of cutting and edge machinery
• Maintenance and protection of IT Equipment and Telephone systems.
• Maintenance and protection of the Safe / Vault.
• Maintenance and protection of items listed on Asset Register.
• Recruit and Induct all Employees.
• Ensure Training and Development (certification and succession / back up plans) is in place for the Store.
• Manage manpower requirements in line with the Company benchmarks.
• Ensure open communication / relations with the Store Employee Forum.
• Manage Employee Relations.
• Manage the performance management processes.
• Manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation.
• Ensure Checklists complete.
• Appointment of Safety and first aid Reps as per OHSA.
• Report Incidents to line manager & risk department
• Take immediate action on any non-compliance once identified.
• Record all OHASA incidents.
• Ensure all Forklift Operators have a valid Forklift Drivers Licence.
• Ensure all Workshop Staff are signed off as Compliant.
• Ensure safe working conditions of all safety equipment.

Skills

Leadership

Business acumen

Administrative skills

Computer literacy

Work under pressure

Strong communication

Retail/wholesale management experience

Driver's license

Education

Grade 12

Tools

Microsoft Office Suite

Job description

Cashbuild Limited is seeking a Cabifit Manager to protect and grow market share within the store, drive profits, and lead a team in accordance with company strategy. The role emphasizes quotations, deliveries, stock control, and customer service while maintaining OHASA standards and safety compliance.

The ideal candidate has strong leadership, HR management skills, and a solid retail/wholesale background, with a Grade 12 and a valid driver’s license.