Store Manager - Woodmead

Talent Candey; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Talent Candey, on behalf of a clothing retail client in Woodmead, Johannesburg, seeks an experienced Store Manager to lead daily operations, drive sales and mentor a small team. The role emphasizes achieving sales targets, managing staff performance, and ensuring tight store controls.

You will oversee store administration, scheduling, stock control, customer service and visual merchandising to meet targets and maintain audit readiness.

Qualifications

• Matric is required.
• 3-5 years experience as a Store Manager.
• Proven track record of driving store sales and achieving targets.

Responsibilities

• Achieves the store’s sales plan and manages turnover to meet targets.
• Maintains administration tasks and prepares the store for audits by the Area Manager.
• Controls in-store expenses and ensures budget adherence.
• Keeps petty cash records and processes reimbursements in a timely manner.
• Conducts daily sales meetings and participates in management training.

Skills

Store management

Sales targets

Team leadership

Education

Matric

Tools

POS system

Job description

Our Clothing Retail client is currently looking for a Store Manager based in Woodmead, JHB

Requirements

• Matric
• 3-5 years experience as a Store Manager
• Proven track record of driving store sales and overachieving on targets
• Trading hours: 09h00 – 19h00
• Hours are 195 per month
• Team: 5 employees

Technical Outputs (What)

Manages all store management responsibilities

• Achieves the store’s sales plan, promotes and manages turnover in order to achieve targets set
• Manages all administration tasks and ensures that the store is prepared for a store audit by the Area Manager (consistent results over 90% are expected)
• Manages in-store expenses and ensures that spending is controlled within the expense budget
• Keeps petty cash records and applies for reimbursements in due time
• Conducts morning sales meetings to discuss sales performance with all staff
• Attends management training sessions
• Conducts daily and weekly sales reviews with the Assistant Store Manager to discuss methods of extending the store and the improvement of all service levels
• Sets individual daily, weekly and monthly targets for staff and reviews these regularly
• Completes cash-ups and banking accurately and in good time
• Ensure cash deposit slips are mailed through to Head office on a daily basis
• Fully understands all criteria in the Operations Manual and manages the store according to the Operations Manual Procedures
• Performs weekly back-ups of shop electronic info onto the flash drive provided

Manages all staff management responsibilities

• Manages staff in accordance with the procedures contained in Operations and HR file
• Completes staff scheduling within the store’s salary budget (public holidays included)
• Conducts staff succession planning and performance appraisals on a regular basis and ensure that staff files are kept up‑to‑date
• Together with the Assistant Manager, provides weekly staff training on product, customer service, multiple sales, merchandising, store discipline, policies and security
• In conjunction with the Area Manager, participates in the recruitment of all store staff

Ensures that the store provides great customer service

• Maintains good customer service skills, i.e. make customers a priority, greet customers and offer assistance, make conversation and establish the customer’s needs
• Promotes sales and assists the store in achieving sales targets
• Coaches new members of the team on how they can improve their customer service abilities
• Shares information with customers to educate them about the products on offer
• Responds quickly to meet customer needs and resolve problems within the boundaries of store procedures
• Operates the Point of Sale System according to company policy and procedure

Maintains excellent merchandising standards

• Maintains the visual merchandising standards within the store in accordance to the Visual File and regular Visual Directives
• Conducts general store housekeeping to ensure that all areas are kept neat and tidy and that all fixtures are in good working order

Manages stock control and store security

• Remains alert at all times to ensure the security of the store, staff and merchandise
• Maintains pilferage control levels of less than 0.5% of turnover
• Manages all risk transactions on a daily basis

Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.