Store Manager (Maternity Cover) — Growth & Service Leader

TFG Limited; Durban; On-site; ZAR 420,000 - 600,000; Full time

Job summary

Foschini Westown Square in Durban is seeking a Store Manager for a 45-hour week on a maternity cover basis. You will drive turnover, control costs, manage stock losses, and lead staff while executing in-store merchandising and customer service strategies.

Applicants should hold a Matric certificate and have at least 3 years of retail experience with 1 year in store leadership. Strong leadership and strategic planning are essential for success in this role.

Qualifications

• A Matric certificate.
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment, development of staff, employee relations, performance management.
• Executing in-store merchandising strategy and standards.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.

Skills

Builds Customer Loyalty

Customer Service Delivery

Customer Value Management

Customer-Focused Approach

Effectively Presents Solutions

Knows the Buying Influences

Leverages Digital Communications with

Manages Resistance

Managing the Sales Process

Negotiation & Selling

Policy & procedures

Strategic Sales Planning

Leadership

Education

Matric certificate

Job description

Foschini Westown Square in Durban is seeking a Store Manager for a 45-hour week on a maternity cover basis. You will drive turnover, control costs, manage stock losses, and lead staff while executing in-store merchandising and customer service strategies.

Applicants should hold a Matric certificate and have at least 3 years of retail experience with 1 year in store leadership. Strong leadership and strategic planning are essential for success in this role.