Store Manager: Lead Sales & Customer Experience

JVR Software; Vryburg; On-site; ZAR 360,000 - 480,000; Full time

Job summary

JVR Software in Vryburg, North West, seeks an experienced Store Manager to lead daily operations, drive sales and deliver outstanding customer experiences.

You will recruit, train and manage staff, monitor stock, implement promotions and ensure profitability. The role requires leadership, strong customer focus and exceptional organizational skills to maintain a high standards in-store service.

Qualifications

• Matric certificate is required.
• Diploma or qualification in Retail or Business Management preferred.
• 25 years of relevant retail, sales or operations experience as an Assistant Manager or Store Manager is required.
• Valid Code 8 driver’s license is required.

Responsibilities

• Manage the overall day-to-day operations of the store.
• Drive sales performance, implement marketing promotions and achieve store targets.
• Manage stock control, stock takes, shrinkage and replenishment.
• Maintain store assets, housekeeping and merchandising standards.
• Oversee cash handling, administration, expenses and daily reporting.
• Ensure compliance with security, risk management, health and safety procedures.
• Deliver excellent customer service and resolve customer complaints.
• Recruit, train, coach and manage staff performance, attendance and development.
• Ensure overall store profitability and operational efficiency.

Skills

Leadership

Sales-driven

Customer service

Staff development

Education

Matric certificate

NQF Level 5/6 qualification or diploma in Retail or Business Management

Job description

JVR Software in Vryburg, North West, seeks an experienced Store Manager to lead daily operations, drive sales and deliver outstanding customer experiences.

You will recruit, train and manage staff, monitor stock, implement promotions and ensure profitability. The role requires leadership, strong customer focus and exceptional organizational skills to maintain a high standards in-store service.